04-08-14 05:10 PM
28 12
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  1. jrohland's Avatar
    Post removed.
    Last edited by jrohland; 04-29-14 at 10:56 AM.
    03-10-14 01:36 PM
  2. lookforthe1's Avatar
    Nice one!!!!! YoU never kno who youll meet!!!

    Posted via CB10
    03-10-14 01:44 PM
  3. Elite1's Avatar
    I think CB members like yourself deserve royalties on Z30 sales! Especially considering how little BBRY themselves seem to market the device.

    In all seriousness, nice work and thanks for sharing!
    03-10-14 01:45 PM
  4. tonythecanuck's Avatar
    Great! I had the Torch 2 as well and upgraded to the Z30. It's fantastic! I have written many reviews of the Z30 for BestBuy, Bell, and The Source (I'm in Canada), and I have to say the Z30 is the best electronic device I've ever owned.

    Posted via CB10
    anon(5061193), bb624 and Elite1 like this.
    03-10-14 01:47 PM
  5. serbanescu's Avatar
    He is the Chairman of the Board for one of our customers and socially active among the wealthy in the Washington, DC area. Let's hope he shows it to other fat-cats around town so they will push their IT guys to at least look at it.
    And you set up this fat-cat guy email on your phone without his prior consent? Wow! You must be very close friends...


    --------------------

    Screen Timeout app - keep your BB10 screen awake as long as you need
    03-10-14 01:51 PM
  6. Boo Boo Boy's Avatar
    Thanks JR. I'm in the DC area too and have been trying to socialize the Z30 with the socially active but not quite as wealthy. Hopefully, he and I will meet in the middle.
    03-10-14 04:07 PM
  7. serbanescu's Avatar
    I have explicit permission--in email--from the customer and the vice president of my company.
    Thank you, sorry for me being a little suspicious of your story - it must be the bad day I had today.

    It would be great if your customer brings some big guys on BlackBerry's boat.


    --------------------

    Screen Timeout app - keep your BB10 screen awake as long as you need
    03-10-14 04:12 PM
  8. BBstarBB's Avatar
    Nice. The Z30 is awesome.
    03-10-14 04:15 PM
  9. anon(5061193)'s Avatar
    Word of mouth is still a great way to market an item..people love my Z30 whenever they see it

    Posted via the Android CrackBerry App!
    03-10-14 06:32 PM
  10. AnimalPak200's Avatar
    Word of mouth is still a great way to market an item..people love my Z30 whenever they see it

    Posted via the Android CrackBerry App!
    Just, umm... make sure you get that screen fixed before you go showing it off to anyone.

    Posted via CB10
    anon(5061193) likes this.
    03-10-14 06:52 PM
  11. crazy mazy's Avatar
    what was wrong with the screen that needed fixing, or are you thinking of an Iphone?
    03-10-14 07:47 PM
  12. OTCHRussell's Avatar
    He busted it!!

    Posted via CB10 on my Q10
    AnimalPak200 likes this.
    03-10-14 07:52 PM
  13. anon(5061193)'s Avatar
    Just, umm... make sure you get that screen fixed before you go showing it off to anyone.

    Posted via CB10
    Hopefully by the end of the week I will have 2 of them.... With CASES on them...
    AnimalPak200 likes this.
    03-11-14 07:26 AM
  14. sxchan's Avatar
    That's great to hear that you were just helping the guy out and you didn't give a biased opinion. You simply told him what you were using and then he did he own research. Great job!! Hopefully he can have some more people switch over.

    Posted via CB10
    03-14-14 12:18 AM
  15. kjpeigan's Avatar
    I mess with ppl when I whip out my Z30... I think I **** off iphone peeps when I call them "wall huggers"...I bet you $10 bucks you carrying a charger w you...lol...gets em every time...

    Rocking the Z30 Regina SK Canada
    Sexy Sadie and dietertong like this.
    03-14-14 03:32 AM
  16. itsyaboy's Avatar
    Great story! Especially the way you handled it. Hope the guy enjoys the BlackBerry experience like we do! And of course, spreads the word to his social and professional circles

    Posted via CB10
    Elite1 likes this.
    03-14-14 04:24 AM
  17. masterful's Avatar
    Great job OP

    You do get some brownies

    Posted via CB10
    03-14-14 06:44 AM
  18. badiyee's Avatar
    If I had a retail store I want you to be in the team. Great sales pitch and an even better follow up. Nothing really beats that.

    Posted via CB on BB10
    Elite1 likes this.
    03-14-14 07:07 AM
  19. digitladestined's Avatar
    Very nice. I currently have a Z10 but I wil have my hands on a Z30 very soon!

    Posted using my awesome Z10
    Elite1 likes this.
    03-14-14 12:33 PM
  20. OTCHRussell's Avatar
    I want you as a friend!!

    Posted via CB10 on my Q10
    03-14-14 12:36 PM
  21. EchuOkan1's Avatar
    I was working with a customer to fix his email on a Torch. We could not get it to work. I offered to go to his office and work on it. He decided it was long past time to get a new phone. I told him I had setup his email account on my phone for testing and it is working very well. He, of course, asked what phone that is and I told him the BlackBerry Z30. While I worked on something else he researched the user reviews of the Z30 on Verizon and Amazon. He was impressed with the user reviews. We talked about the features, screen size (he's an elderly gentleman), security, etc... He told me he was going to order one today. Not the kind of guy who will be talked into something else. I told him to call me when he gets it and I will help him update the OS to the current version so he can install his Android banking app and use all the phones features.

    He is the Chairman of the Board for one of our customers and socially active among the wealthy in the Washington, DC area. Let's hope he shows it to other fat-cats around town so they will push their IT guys to at least look at it.
    WOW, that is great! Outstanding job with him. This is an impressive customer service story. Thank you for going above and beyond in helping this customer. Cheers!

    Posted via CB10
    03-14-14 01:17 PM
  22. BBstarBB's Avatar
    Excellent! Good news.
    03-14-14 01:29 PM
  23. Solar 77's Avatar
    Your company is blessed to have you as their sales rep!

    Posted via CB10
    03-19-14 04:24 AM
  24. jafrul's Avatar
    Wow.. BlackBerry should pay you, man..
    Especially if deals goes through his company is switching to BlackBerry or they plan to go BES way..

    Nice job.

    Posted via CB10
    03-19-14 04:42 AM
  25. tonythecanuck's Avatar
    Very professional! I wish all sales and tech staff in all stores and outlets were as professional as you are in assisting clients. I love my Z30, but I really had to visit many stores and do my own research before deciding to buy it. I knew about BlackBerry quality since I already had the BlackBerry Torch 2, but for a new customer, it may not be as clear which device they should buy.

    Posted via CB10
    04-03-14 10:19 AM
28 12

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