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BB classic touch screen not working so can't finished initial setup, help pls!
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Contacting RIM??? HELP!!!
09-29-11 05:35 PM
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https://forums.crackberry.com/showthread.php?t=655541&s=&p=6718734&viewfull=1#post6718734
wiz9
I have a blackberry torch that I have had for 4 months.
The touch screen has given me nothing but problems.
I did a factory reset this week, upgraded the OS.... nothing helps.
You touch something on the screen and something else gets triggered.
I got my phone new but on ebay, so i had to unlock it to go to my carrier. RIM says they wont honor my warranty.
It's a WORLD PHONE... how can you use it on carriers around the world if it is not unlocked.
It is ABUSRD!!!
How do I contact RIM??
ANY HELP PLEASE!!!
09-29-11 02:31 PM
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3,086
https://forums.crackberry.com/showthread.php?t=655541&s=&p=6718808&viewfull=1#post6718808
T�nis
So, RIM won't warranty the phone
because
the phone is unlocked?
09-29-11 03:11 PM
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2,068
https://forums.crackberry.com/showthread.php?t=655541&s=&p=6718814&viewfull=1#post6718814
DawgMan
Research In Motion - Contact
09-29-11 03:14 PM
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744
https://forums.crackberry.com/showthread.php?t=655541&s=&p=6718839&viewfull=1#post6718839
wiz9
thats right... and it is truly ******** because unlocking the phone has no impact on the screen... it is their error to fix.
I dont even want a new phone, i just want my screen to work and not to have to pay $200 to do that when i just got the phone.
I can't believe they would behave this way when the company is loosing clients so fast.
09-29-11 03:22 PM
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2,732
https://forums.crackberry.com/showthread.php?t=655541&s=&p=6719175&viewfull=1#post6719175
SwitchBeach
Most likely RIM "won't honor the warranty" because the purchase was from ebay.
By the way, using the "r word" makes you sound that way.
09-29-11 05:21 PM
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10,522
https://forums.crackberry.com/showthread.php?t=655541&s=&p=6719204&viewfull=1#post6719204
andyahs
Originally Posted by
wiz9
thats right... and it is truly ******** because unlocking the phone has no impact on the screen... it is their error to fix.
I dont even want a new phone, i just want my screen to work and not to have to pay $200 to do that when i just got the phone.
I can't believe they would behave this way when the company is loosing clients so fast.
They do not have to honor the warranty in this situation and it has absolutely nothing to do with how many 'clients' you think they are loosing.
DawgMan
likes this.
09-29-11 05:35 PM
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Contacting RIM??? HELP!!!
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