1. b282's Avatar
    Please help...
    I have a bb 8520 that I'm donating in the morning.
    Just seen that there are messages and mails on the phone.

    The track pad does not work properly so I can not do the phone wipe.

    Is there a way I can clear all data off this phone?
    02-20-13 01:24 PM
  2. raino's Avatar
    BlackBerry Desktop Software (manager) has an option to delete data. Having never used it personally, I'm not sure if it's as thorough as the on-device wipe.
    02-20-13 02:08 PM
  3. Denise in Los Angeles's Avatar
    The wipe using DM will be a complete factory reset. It will take all personal info off your phone.

    Look for version Desktop Manager 6.1, Archived RIM Desktop Software - BlackBerry Forums Support Community
    02-20-13 05:46 PM

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