Chen's letter didn't say anything about CrackBerry!
The thought was nice and he did send birthday wishes, but the title indicates Chen would write about 10 years of cb! He basically cut and paste the BlackBerry history and used the opportunity for more generic reinforcement of the mission statement.
Seriously man, he's not talking to some clueless bloggers, we're people in the know! We've supported his company and all he did was turn into a talking head again. I don't use Twitter, but I thought this opportunity could have been used to make a nice, personalized letter to your best customers.
At least change the title of the blog post to "John Chen repeats BlackBerry mission statement for the 1000th time."
That way we aren't misled into reading something that isn't there. Come on Kevin, get Chen on a podcast! You got Thorsten to do it!