1. gebco's Avatar
    We are sending in our Q5 for repair, so in preparation I've backed everything up, deleted pics, deleted email, FB accounts, etc. I want to sign out of BBID but can't seem to. I saw a thread that suggested deleting one of the OS files, but it seems to me that signing out of BBID should be possible. Otherwise, BBM is still connected to the phone at the repair shop.
    01-10-14 10:19 PM
  2. robsteve's Avatar
    We are sending in our Q5 for repair, so in preparation I've backed everything up, deleted pics, deleted email, FB accounts, etc. I want to sign out of BBID but can't seem to. I saw a thread that suggested deleting one of the OS files, but it seems to me that signing out of BBID should be possible. Otherwise, BBM is still connected to the phone at the repair shop.
    You have to do a security wipe to clear the BBID off the phone.

    If they give you a loaner, put your BBID on it and the BBM will transfer to the loaner.
    gebco likes this.
    01-10-14 10:29 PM
  3. gebco's Avatar
    You have to do a security wipe to clear the BBID off the phone.

    If they give you a loaner, put your BBID on it and the BBM will transfer to the loaner.
    Yes, they've sent us a Curve as a loaner.
    01-10-14 10:35 PM

Similar Threads

  1. From Z10 to Z30 - Things I can no longer do
    By jrmiller200 in forum BlackBerry Z30
    Replies: 26
    Last Post: 01-14-15, 10:05 PM
  2. Sound coming out of 1 heaphone earpiece
    By dypkny in forum BlackBerry 10 OS
    Replies: 19
    Last Post: 01-12-14, 12:21 AM
  3. How can I get Instagram on my Z10?
    By outsyder96 in forum BlackBerry Z10
    Replies: 7
    Last Post: 01-11-14, 12:04 PM
  4. BlackBerry Z30 beats out iPhone, Moto X and Lumia 1020 as best phone to blog with at CES!
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 1
    Last Post: 01-10-14, 06:51 PM
  5. #CESlive Day 4: Join Phil and Cali for the final day of interviews!
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 01-10-14, 02:50 PM
LINK TO POST COPIED TO CLIPBOARD