[DuffMcduff]

Just got a Torch 9860 from Telus. I tried setting up my Rogers.com email multiple times and each time I get a an error stating that the email or password is incorrect. I've set up all my other email addresses with no issues. I have even set up the Yahoo email that is associated with my Rogers.com email without any issues. Any answers as to why this is happening and, more importantly, how I can fix it?

Thanks!

[DuffMcduff]

I'm on the line with Telus technical support...he can't figure it out either! Grrrrrr...

[DuffMcduff]

Guess I have to call Rogers now. Telus couldn't figure it out.

[SwitchBeach]

Is this a Rogers.com email address that is available separate from your BlackBerry?

Or is it a BlackBerry email address?

Are you using the device on Rogers or on Telus?

[ncrozier]

DuffMcduff...did you ever learn how? I am having the same problem on my iphone. Thing is, I did receive/send email for a long time, but increasingly I received that same error message until finally it didn't work at all. Arggh.
Thanks.