[hal1]

When I try to find my BB (explore) on my pc I cant find it. This is the first time I've looked since upgrading to OS 5

Oh, I forgot to mention, this is a new (rplacement) unit. I took out my memory card from the first unit and put it in the replacement. Yes, I enabled mass storage. DM DOES work and sees my Storm, even recognizes the PIN, EVEN SYNC WORKS,

but I cant find the BB or memory card when I explore on my PC. (normall seen as some type of external device)

[Jancy10]

Do you have Mass Storage Mode enabled?

[hal1]

Yes I have

[hal1]

It used to automatically come up with a screen asking what I wanted to do with all the media files. Now nothing happens when I hook it to my 'puter

[hal1]

Please help. I called VZ but they said they had to look at stuff on my phone and I can't call from another as this is my only phone

[Denise in Los Angeles]

Did you try looking in My Computer first? Then your blackberry should be a Removable Disk in your list.

[hal1]

Did you try looking in My Computer first? Then your blackberry should be a Removable Disk in your list.

That's what I mean, it isn't on there, yet it syncs fine

[tampabaybucsfan1]

What is it that you are trying to do? I had this problem also, but I have a few bb's and i just connected another one to the pc with the card in another phone.

[jabbs1]

I noticed this too after upgrading to OS 5.0. I couldn't explore my device without opening up Roxio thru DM. Only after that could I go into My Computer and see my BB.