1. hal1's Avatar
    When I try to find my BB (explore) on my pc I cant find it. This is the first time I've looked since upgrading to OS 5

    Oh, I forgot to mention, this is a new (rplacement) unit. I took out my memory card from the first unit and put it in the replacement. Yes, I enabled mass storage. DM DOES work and sees my Storm, even recognizes the PIN, EVEN SYNC WORKS,

    but I cant find the BB or memory card when I explore on my PC. (normall seen as some type of external device)
    Last edited by hal1; 11-01-09 at 08:54 PM.
    11-01-09 01:16 PM
  2. Jancy10's Avatar
    Do you have Mass Storage Mode enabled?
    11-01-09 01:20 PM
  3. hal1's Avatar
    Yes I have
    11-01-09 02:22 PM
  4. hal1's Avatar
    It used to automatically come up with a screen asking what I wanted to do with all the media files. Now nothing happens when I hook it to my 'puter
    11-01-09 05:42 PM
  5. hal1's Avatar
    Please help. I called VZ but they said they had to look at stuff on my phone and I can't call from another as this is my only phone
    11-01-09 08:55 PM
  6. Denise in Los Angeles's Avatar
    Did you try looking in My Computer first? Then your blackberry should be a Removable Disk in your list.
    11-02-09 12:48 AM
  7. hal1's Avatar
    Did you try looking in My Computer first? Then your blackberry should be a Removable Disk in your list.
    That's what I mean, it isn't on there, yet it syncs fine
    11-02-09 07:01 AM
  8. tampabaybucsfan1's Avatar
    What is it that you are trying to do? I had this problem also, but I have a few bb's and i just connected another one to the pc with the card in another phone.
    11-02-09 08:31 AM
  9. jabbs1's Avatar
    I noticed this too after upgrading to OS 5.0. I couldn't explore my device without opening up Roxio thru DM. Only after that could I go into My Computer and see my BB.
    11-02-09 11:40 AM
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