1. maxdlx's Avatar
    Hers is new and I can't connect to it with my 8530 or her old phone. What am I doing wrong. She's new to BB and isn't finding this funny. Thanks
    07-22-10 05:30 PM
  2. Motorcycle Mama's Avatar
    Are you saying that they won't pair at all? What exact steps are you following?
    07-22-10 05:38 PM
  3. maxdlx's Avatar
    it says failed to connect every time. they find each other but no other BT phone will pair with hers.
    07-22-10 07:07 PM
  4. Motorcycle Mama's Avatar
    I will repeat asking "What exact steps are you following? "

    How are you doing the pairing?
    Which device is initiating the pairing?
    Have you tried it in the other direction?
    07-22-10 08:01 PM
  5. maxdlx's Avatar
    I search for device with hers. it finds mine. asks both for password ask if it is ok to connect and then says failed. If I do it in reverse and search with mine, it does the same. If I highlight 9630 tour on my BT list there is no connect option. Like I said I can connect to her old samsung with the 8530 but not with the tour. It has to be something simple, just I'm not smart enough. Thanks for the help.
    07-23-10 05:35 PM