1. deep_BB's Avatar
    I have Curve 8320 with Nokia SD card. I have clicked 30+ photos and can view them on my blackberry device. Now I was transfer them to my desktop. I have desktop manager and the latest version of media manager as well.

    When I hook up my blackberry I don't get a prompt for any drive. So I am not able to see my blackberry drive. In my media manager I am seeing the folders for BB 8320 [device memory], but not [media card].

    I have tried:

    1. Other new media card, but no luck
    2. formatting my card and restarting the BB, but no lock
    3. I hooked up my brothers BB with the same configuration and I can see the media card of his BB, in my media manager. But when I plug my BB again, it doesn't work.
    4. Card is not a problem, because if I use my card in a different BB, I can see the [media card] folder in the media manager.

    What else can I try??
    09-11-08 02:58 AM
  2. Shao128's Avatar
    Under Options -> Media Card -> Mass Storage Mode, do you have that on?
    09-11-08 08:38 AM
  3. deep_BB's Avatar
    Yes, It is on, all the options are 'on' except encryption....

    Any other ideas??
    09-11-08 01:15 PM
  4. Shao128's Avatar
    Can you see the drive in Windows Explorer?
    09-11-08 01:24 PM
  5. jeffh's Avatar
    If you have Mass Storage Mode on, and the pictures are on your media card, you don't need Media Manager. Exit desktop manager, plug your BlackBerry into the usb port, and double click MyComputer. You should see the Media Card as a drive and be able to drag and drop to your PC.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-11-08 01:25 PM
  6. Pete6's Avatar
    When the card is in the BlackBerry and yo go to Options, Media Card, you must see something like

    Media Card Support: On
    ------------------------------
    Total Space: 3.7GB
    Free Space: <whatever you have>

    If Media Card Support: is not on, then the card will never work

    Below the line, with a working card you will always see a Total Space number.

    If not, the card/phone combination is not working.

    I bet tha you have already read this post but here it is anyway Lecture 6: How to Install a Media Card into your BlackBerry | CrackBerry.com

    Finally you make no mention of the Media Card size or the OS version you are running.

    Here's a table of card sizes and the OSs that they run on
    * BlackBerry Device Software 4.2.0 Up to 2GB microSD
    * BlackBerry Device Software 4.2.1 Up to 4GB microSDHC
    * BlackBerry Device Software 4.2.2 Up to 4GB microSDHC
    * BlackBerry Device Software 4.3.0 Up to 8GB microSDHC
    * BlackBerry Device Software 4.5.0 Up to 8GB microSDHC
    * BlackBerry Device Software 4.6.0 Up to 32GB microSDHC (Bold)
    * Verizon 4.2.2.196 OS supports up to 8GB source JeffH - thanks
    09-11-08 01:29 PM
  7. deep_BB's Avatar
    Thank you for the responses.

    I have tried using the second option, but I cannot find the drive when I go to My computers. There is no prompt when I connect my blackberry using the usb cable...
    09-11-08 01:30 PM
  8. jeffh's Avatar
    Do you see the Total Space and Free Space Numbers Pete described?

    Did you exit Desktop Manager before trying to use Mass Storage Mode?
    09-11-08 02:11 PM
  9. PrivateChef's Avatar
    Hi All,

    Yes I have done everything mentioned above.

    The card is connected and every thing is on...... here is the information on the screen as is......

    Options>
    Memory>
    "screen reads"

    Media Card Support - On
    Encryption Mode - None
    Mass Storage Mode Support - On
    Auto Enable Mass Storage Mode
    When Connected - Yes
    -----------------------------------
    Application Memory
    Free Space - 20.8MB
    -------------------------------------
    Device Memory
    Total Space - 859.2MB
    Free Space - 855.7 MB
    --------------------------------------
    A media card is not presently
    inserted in the device

    I have a sandisk mobile ultra 8GB microSDHC

    People have mentioned Formatting... by I feel I get the option only to format the phone memory and do not seem to get an option to format the memory card.

    Please HELP !!!!!
    12-17-08 11:07 AM
  10. PrivateChef's Avatar
    never mind... I just needed to format the card on the computer

    all is well now
    12-17-08 01:33 PM
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