Recently, my curve 8300 has been having a problem connecting with Tmobile. Sometimes it wont send or receive calls, texts, emails, etc. but sometimes it will. I called Tmobile support, they have tried kicking me off the network so I reconnect properly, having me try a battery pull, and reinstalling the OS. I have even tried my SIM in another phone and it worked fine. Tmobile now says that I need a new BB. However everything else on my phone works fine. The only issues seem to be this connectivity. Sometimes where the signal indicator is I see it display at different times: EDGE, edge, GSM, SOS, off. So my question is, can the connection functionality of a BB just stop working? Do I need to get a new BB or is there something else I should try? I have been experiencing this problem for approx. 2 days now. Thank you very much.
-SL
my phone is about 2 years old, they didn't offer to exchange, they told me to purchase a new one. Which is why I was skeptical. Were they just tired of troubleshooting and trying to get me to purchase a new BB, or am I really out of options now? Thanks!
-SL