1. Kescha's Avatar
    My call log and text messages are being deleted. It first happened about a month ago...I left the phone downstairs on my sister's kitchen table. When I came back my entire call log and half of my text messages had been deleted.---I thought that my brother in law was trying to be nosey, hit the wrong button and deleted my stuff.
    Today the same thing happened. I went to the store, came back and my entire call log and half my text messages have been deleted. Today, I'm in my own house and no one is home but me.

    Does anybody know what's going on?

    My phone is an 8310, not 8300

    Last edited by Kescha; 01-01-09 at 04:15 PM. Reason: Wrong model number
    01-01-09 04:13 PM
  2. sunkast's Avatar
    Check your free memory: Options / Status / File Free:

    What you are describing is typical of the problems caused by low available memory. Any time "File Free" drops below 12 000 000 bytes, the phone will start deleting call logs and text messages without warning to free up memory. Text messages may be deleted as soon as they arrive, before you have had time to read them.

    A battery pull recovers memory and will alleviate the problem temporarily. The solution is to remove the stuff you don't need (the sample video, wallpaper, themes, other languages, brickbreaker, etc.) from the device's memory. The following procedure, originally written by Forums Moderator Reed McLay will guide you:

    How to Increase BlackBerry's File free memory

    Also, if you have a Media Card, be sure to put pictures, videos, music, and ringtones on it, not in your device's memory. Keep in mind that Media Card memory is not device memory. You have to keep your device memory above 12 000 000 bytes, regardless of the capacity of your Media Card or how much free space it has. Finally, you can't at this time run programs from a Media Card. Programs have to be installed in and executed in device memory.
    01-01-09 04:17 PM
  3. vliou's Avatar
    This is the oddest problem i've heard - what OS are you using? Have you considered updating the OS?
    01-01-09 04:17 PM
  4. OptiPrime's Avatar
    u probably have a memory problem...which is weird for the curve.

    do u have a memory card?
    whats your file free?
    01-01-09 04:17 PM
  5. seahorseinstripes's Avatar
    I think it's because of the lack of internal memory on your bb device
    The 1st thing the device will do is deleted texts and call logs

    Make sure you do battery pull once every few days to preserve memory

    Posted from my CrackBerry at wapforums.crackberry.com
    01-01-09 04:18 PM