[BB_Santa]

Hello guys, i'd been using the Z30 for a few weeks now but recently I find that the connectivity to Internet drop few times in a day.
I would have to turn off and turn it back on to regain the connection.
Is it a problem in my device? Any one else facing it?

Also I find that the earphones in box is not working properly during a call, need to unplug and plug it back so that the mic starts working

Thanks for any help!

Posted via CB10

[stackberry369]

Hello guys, i'd been using the Z30 for a few weeks now but recently I find that the connectivity to Internet drop few times in a day.
I would have to turn off and turn it back on to regain the connection.
Is it a problem in my device? Any one else facing it?

Also I find that the earphones in box is not working properly during a call, need to unplug and plug it back so that the mic starts working

Thanks for any help!

Posted via CB10

I have the same issue with my note 3 on sprint.

Sent from my SM-N900P using CB Forums mobile app

[v cheng]

It has never happened to my new Z30.

Posted via CB10

[jrohland]

I've been spending a lot of time on mine for 22 days. Connectivity has been solid. I've not used the ear buds or jack on mine.

[Z30Man]

Mine is solid. I have never had any problem. I am with Sasktel unlimited data, Canada.

Posted via my BlackBerry Z30.

[twstd.reality]

Are the connection losses always in the same areas? Might be worth while checking your signal strength - could just be bad coverage. You can also try forcing lte off and only run off 3g/4g to see if that helps.

Posted via CB10

[BB_Santa]

Thanks guys for the replies..

I haven't noticed if it loses in the same area always but it never happened in my bold
And I force 3g all the time. I have changed the apn now, hope so it doesn't drop.

Via The Monster Z30