Did blackberry design the trackball/selector model to drive users insane? It is a seriously flawed design and should be recalled. I paid over $200 for my 8830 and what I got in return is a phone that doesen't work. All that jazz about cleaning the unit, rebooting, etc. is just a temporary fix if it works at all. One day the track ball will be possessed by demons that replys to emails without your knowledge and the next day it won't even move at all. I want my damn money back and would not mind doing a Christian Bale rant against the jackass that made the decision to make the trackball king.
Try Googling trackball and blackberry problem and see how many people have the same exact issue. Anyway, I plan on having the entire trackball and selector assembly replaced, but if that won't fix the problem I'll just get a new phone.
I see, but why would you buy a phone and then buy spare parts?? It sounds like a used car. I had the older blackberry models for years that needed battery replacements only..you would think that the models would improve with age. Right?
When a stupid 10 cent replacement part causes a $200 plus dollar phone to become useless, I think it is a serious design flaw and should be examined. No back-up plan for a defective trackball makes the phone a paperweight.