1. vopium's Avatar
    BlackBerry outages are rare, but when they do hit, like one did Monday that wiped out service across United States and Canada, subscribers who have become addicted to the smart phones are quick to unleash their fury.

    It was not immediately clear late Monday what caused the outage the second widespread disruption in less than a year. Some users reported being able to access their service normally.

    Research in Motion Ltd., the Waterloo, Ontario-based company that makes the ubiquitous mobile device, said late Monday that customers "experienced intermittent delays" beginning around 3:30 p.m. EST, but data service was restored about three hours later. The company said voice and text messaging services were not affected.

    "No messages were lost and message queues began to be cleared after normal service levels were restored, RIM said, apologizing to customers for the inconvenience.

    The company did not say how many customers were affected, though officials with AT&T Inc. and Verizon Wireless said RIM told them the outage hit customers of all wireless carriers.

    Bell Canada spokesman Jason Laszlo said the majority of its BlackBerry customers were affected.

    RIM has 12 million subscribers worldwide and has deals with scores of wireless carriers to offer the BlackBerry service around the world.
    02-12-08 05:11 AM
  2. Solachica's Avatar
    The outage wasn't only in North America.
    02-12-08 05:24 AM
  3. Gadgetgeek's Avatar
    Yesterday just may become known as "Manic Monday" in the BB world!
    02-12-08 05:34 AM