1. blakegarrett's Avatar
    Let me start by apologizing if someone has answered this in another forum - if so, please let me know where...

    I have an 8330 on Verizon - I was having a memory problem so Verizon sent me a replacement phone. I activated it earlier today (backed up the old, restored on the new), when I went to BBM, it prompted me to send a new invite to my contacts since I have a new PIN. I said yes and then my contact list looked more or less like this and still does:

    Current Conversations
    Contacts (0/35)
    Pending PIN Update Confirmation (1)

    Does anyone know a way to resend the confirmation or another effective method of getting all my contacts back without adding them back manually one at a time?

    Thanks in advance.
    02-06-09 04:27 PM
  2. SevereDeceit's Avatar
    Remove your battery while the device is ON, wait a minute and replace. Try that first...
    02-06-09 04:29 PM
  3. blakegarrett's Avatar
    I appreciate the help, but it didn't work, still the same thing. Any other ideas?
    02-06-09 04:41 PM
  4. SevereDeceit's Avatar
    Go to Options >Security Options >General Settings >Scroll down to content protection and make sure it's disabled...
    02-06-09 04:45 PM
  5. blakegarrett's Avatar
    It's enabled and locked by BES...
    02-06-09 04:59 PM
  6. blakegarrett's Avatar
    It's enabled and locked by BES...
    02-06-09 07:58 PM