1. iHadLastBB's Avatar
    Status: 2016.12.18 Blackberry Link - device Reload works!


    Then I try to reload 10OS with BlackBerry Link I get this message:

    "There is no BlackBerry Device Software updates available."

    I had no problems before. It looks like Blackberry shut down servers and we can not download official latest OS anymore?
    Last edited by iHadLastBB; 12-18-16 at 09:10 AM.
    12-06-16 10:07 AM
  2. Dunt Dunt Dunt's Avatar
    Or your phone doesn't yet qualify for the update...

    Is your phone unlocked?
    12-06-16 10:14 AM
  3. iHadLastBB's Avatar
    Or your phone doesn't yet qualify for the update...
    Doesn't matter, I always got latest OS version available, downloaded it and install. No issues before. Now it just say "There is no BlackBerry Device Software updates available." and reload cancel.

    Is your phone unlocked?
    Yes, I just tried with unlocked Passport SE and Z30. Both show the same message then I click on Reload "There is no BlackBerry Device Software updates available." Doesn't sound good, does anyone experiencing same issue?
    12-06-16 10:40 AM
  4. GenghisKahn2011's Avatar
    Here is the link to the BlackBerry Software for your Computer and Tablet: BlackBerry Desktop Software ? BlackBerry Link, BlackBerry Blend - EN - United States

    You can drill down to the download link for the software you need to install.

    I just tested and they are in fact working links!
    12-06-16 09:56 PM
  5. OTCHRussell's Avatar
    It sounds like he just wants to reload current software, not necessarily an update, and link is thinking he wants the update.

    Link will not do a backup of my 10.3.3.
    Link is broken.

    BB 9000 > Q10 > Z10 > Z30 > Z30 > Classic
    12-09-16 06:58 PM
  6. Prem WatsApp's Avatar
    Some apparently found you'd need to log out of and back into BlackBerry Link with your BBID in order for it to work and do backups... :-)

    Great advice! :-)

      10.3.3 - that's the go for me... ;-D  
    12-11-16 01:46 AM
  7. OTCHRussell's Avatar
    Didn't work for me.

    BB 9000 > Q10 > Z10 > Z30 > Z30 > Classic
    12-11-16 01:47 AM
  8. iHadLastBB's Avatar
    Blackberry Link - "Device Reload" works again!
    12-18-16 09:10 AM
  9. OTCHRussell's Avatar
    Blackberry Link - "Device Reload" works again!
    Does backup work?

    BB 9000 > Q10 > Z10 > Z30 > Z30 > Classic
    12-18-16 11:19 AM

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