1. giancolap's Avatar
    still cant get my Blackberry link to work with my Bell Mobility Q10 .... it won't back up my phone data ... I have deleted it and reloaded it
    directly from BB and still no luck ... any help will be appreciated .... can you still update directly on the phone or is BB Link needed
    07-12-13 09:31 PM
  2. Lendo's Avatar
    Did you end all Blackberry Device Managers? And then plug in the BB with Link open?
    07-12-13 09:35 PM
  3. howarmat's Avatar
    Welcome to the wonderful world of link

    1. Try rebooted both the laptop and the z10
    2. Turn off the wireless sync option in link
    3. Make sure you have the latest version of link
    4. Turn off antivirus software on the laptop or makes sure LINK is not being caught in any firewalls.
    5. Pray....alot
    07-12-13 09:36 PM
  4. giancolap's Avatar
    what do you mean device managers ? are you referring to the old BB desktop systems , then yes all deleted entirely
    07-12-13 09:38 PM
  5. DragonFlyer's Avatar
    I hate link. I can't be bothered to use it. It's so easy for me to move files around without it. I don't understand its purpose. Different strokes for different folks I guess.
    07-12-13 09:55 PM
  6. doggy10's Avatar
    I had the same problem with my Z10 and my PC. Tried everything and the back up option was always greyed out. I finally tried my wife's laptop and it worked perfectly. So try another computer if you can.

    BlackBerry for life. Kick'n it with my Z10.
    07-12-13 10:02 PM

Similar Threads

  1. Verizon BlackBerry 9650
    By TLD1 in forum Buy, Sell, Trade - Sold / Archived
    Replies: 9
    Last Post: 08-04-13, 08:00 AM
  2. Why BlackBerry 10 isn't selling well with legacy users.
    By monil11 in forum General BlackBerry News, Discussion & Rumors
    Replies: 130
    Last Post: 08-03-13, 04:01 PM
  3. BlackBerry / Visa Promo
    By Bla1ze in forum General BlackBerry News, Discussion & Rumors
    Replies: 12
    Last Post: 07-19-13, 07:59 PM
  4. Blackberry Browser Problems
    By ravstar in forum General BlackBerry News, Discussion & Rumors
    Replies: 18
    Last Post: 07-15-13, 03:36 AM
  5. Blackberry still advertising bold
    By jesuswasemo in forum General BlackBerry News, Discussion & Rumors
    Replies: 5
    Last Post: 07-12-13, 06:53 PM