1. Zilla3737's Avatar
    My Leap stopped working except for the phone.
    It works for a little bit after reboot then does nothing no matter what you click.
    I can see my pictures but when i try using Link to down load there is always a connection error and the phone stops working no matter what i tap on.
    How can I get my pictures of to do a factory reset? I see them the storage says they are still but i cannot touch them.

    Please help
    04-23-17 02:38 AM
  2. Dunt Dunt Dunt's Avatar
    Can try uninstalling apps if you can access anything... I'd try to uninstall as much as I could and the rebooting.

    But if you have no access to anything other than the phone dialer, not much you're going to be able to do. BB10 doesn't have a safe mode or a repair mode.

    It's why having a "worst case" backup plan in place is so important.
    04-24-17 07:46 AM
  3. anon(2313227)'s Avatar
    Do you not have a sd card in your device? if so perhaps the pics are already on there? If not I would try putting one in and seeing if you can copy them off.
    04-24-17 10:40 AM

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