"Blackberry Internet Service Not Connected"
- Ok so for the last couple days I've been fighting with my bold to work properly. Finally got it to work, except for one thing, my Wi fi is greyed out.
So I went to Manage Connections> Service Statues. And It shows my mobile network is up and my wifi, however I noticed that it said:
Blackberry Internet Service
Not Connected
Ok this i've never seen. Could this be whats causing my wifi not to work. And how do I fix this.
I am running 4.6.0.282
I have an Unlimited Data Plan
help me crackberrys....you're my only hope (ok so i'm watching Star Wars right now...sue me)
P.S. I've resent my service books, Re-registered the HRT, and did a battery pull08-09-09 08:17 AMLike 0 - Reed McLayRetired ModeratorOk so for the last couple days I've been fighting with my bold to work properly. Finally got it to work, except for one thing, my Wi fi is greyed out.
So I went to Manage Connections> Service Statues. And It shows my mobile network is up and my wifi, however I noticed that it said:
Blackberry Internet Service
Not Connected
Ok this i've never seen. Could this be whats causing my wifi not to work. And how do I fix this.
I am running 4.6.0.282
I have an Unlimited Data Plan
help me crackberrys....you're my only hope (ok so i'm watching Star Wars right now...sue me)
P.S. I've resent my service books, Re-registered the HRT, and did a battery pull
I would be inclined to guess, the problem is with your carrier. The message means your carrier is not able to make the connection with Research in Motion network center in Canada.
If it does not correct itself in a couple hours, call your carrier and complain. The more trouble calls they log, the higher they escalate the problem.
08-09-09 09:49 AMLike 0 - I will start by assuming you have been able to use BIS in the past, you will need that for email, messaging and browsing.
I would be inclined to guess, the problem is with your carrier. The message means your carrier is not able to make the connection with Research in Motion network center in Canada.
If it does not correct itself in a couple hours, call your carrier and complain. The more trouble calls they log, the higher they escalate the problem.
Thing is, I've been able to send e-mails, just can't receive. The browsing is working. Just bbm won't work08-09-09 11:24 AMLike 0 - Reed McLayRetired Moderator
No Email, Messenger, or Internet Browser are expected when the connection is broken. Your Bold may be using Wifi for Hotspot Browsing, if you have it connected.
08-09-09 11:41 AMLike 0 - Actually I sent an email to myself and my girlfriend and they both sent.
On the phone with at&t right now so I will report when done.
Thanks for the assistance08-09-09 12:26 PMLike 0 - Ok so after alot of crap, we ended up having to wipe my phone. installed .167 on my device, and now everything is working fine. Email is going through, bbm is working, and my wifi is up and going.08-09-09 01:41 PMLike 0
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"Blackberry Internet Service Not Connected"
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