1. BerryBananas's Avatar
    Hi there!
    I am new to blackberry. I bought a Blackberry 9360 a few months ago. Today, I updated the software to the latest bundle. But when the phone restarted, it told me to update BlackberryID. After update and restart, the screen gets jammed. I can hold the 'Blackberry Key' and go to Application switch, but cannot proceed beyond that. I tried a hard reset, deleted the Blackberry ID and tried reinstalling the new bindle twice, but it gets stuck the moment I start the phone. Any ideas as to how to resolve it?
    02-06-13 05:15 PM

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