1. tomv18's Avatar

    I have problems with my Blackberry Desktop Software for Mac. I have just put a new memory card into my Blackberry 8520 (32gb), but the software says that my memory card only has a total of 1.8gb (the capacity of the card that came with the device.

    I have downloaded the latest version of Blackberry Desktop Software and my phone is fully updated.

    Anyone know what I can do to get it to recognise the full capacity of the card?

    05-17-12 10:11 AM
  2. RoseBud68's Avatar
    Did you format the SD card in the BB? Were did you buy the Memory card? Also your phone may not except a 32GB card.

    Edit: just checked & it does support a 32GB.

    Here how to format the card.

    On the Home screen or in a folder, click the Options icon.
    Click Memory.
    Press the Menu key.
    Click Format.
    Complete the instructions on the screen.
    Last edited by RoseBud68; 05-17-12 at 10:28 AM. Reason: corrected my self
    05-17-12 10:18 AM
  3. tomv18's Avatar
    Thanks, I am trying that now, will ley you know how I get on.
    05-17-12 10:32 AM
  4. tomv18's Avatar
    Unfortunately, that hasn't worked - any other ideas?
    05-17-12 11:28 AM