[tomv18]

Hi,

I have problems with my Blackberry Desktop Software for Mac. I have just put a new memory card into my Blackberry 8520 (32gb), but the software says that my memory card only has a total of 1.8gb (the capacity of the card that came with the device.

I have downloaded the latest version of Blackberry Desktop Software and my phone is fully updated.

Anyone know what I can do to get it to recognise the full capacity of the card?

Cheers!

[RoseBud68]

Did you format the SD card in the BB? Were did you buy the Memory card? Also your phone may not except a 32GB card.

Edit: just checked & it does support a 32GB.

Here how to format the card.


On the Home screen or in a folder, click the Options icon.
Click Memory.
Press the Menu key.
Click Format.
Complete the instructions on the screen.

[tomv18]

Thanks, I am trying that now, will ley you know how I get on.

[tomv18]

Unfortunately, that hasn't worked - any other ideas?