View Poll Results: How satisfactory is your experience with BlackBerry Desktop Manager?

10. You may not vote on this poll
  • Completely satisfied, it's fine the way it is.

    3 30.00%
  • It's not perfect, but it gets the job done.

    6 60.00%
  • Definitely needs work, but you're being a little dramatic.

    1 10.00%
  • Terrible, was this thing written in 1987?!

    0 0%
  1. murnende's Avatar
    I know this issue must have been discussed here before, but not recently to my knowledge, and this has been bugging me, so I'm going to bring it up.

    I'm curious, how many people here are really satisfied with BB Desktop Manager? I'll be honest, I'm aware that there are issues that probably deserve a higher priority at the moment, but seriously, desktop manager is a horrendously bad interface. When was this thing written? Can't choose individual music files for transfer? Really? Stability issues, failed backups, failing to recognize my PlayBook unless I reboot it after connecting it. All wrapped up in a spartan and limited interface that permits very little control over the process. As a Windows user, I've always told everyone that iTunes is the worst piece of software I'd ever installed on my PC, but that changed the first time I ran BBDM. I can honestly say, that I would have been pissed about the lack of functionality of this thing in 1995, let alone 2011.

    I wonder what sort of impact that BBDM has on RIM in the general consumer market. I've been using PC's and all manner of electronic devices since the late '80s, and have always considered myself somewhat savvy in use of various software, yet I'm regularly frustrated by BBDM. Having always stored multiple copies of my music on my computers (I like to maintain lossless formats in addition to compressed copies), I finally had to break down and strip all the music from my laptop, transferring only what I wanted on my phone to it, and syncing with BBDM from there, in order to avoid having extra copies of my music taking up space on my phone, in unsupported formats at that. I have a friend who has completely given up trying to transfer music to his Torch from his mac, and is on the market for an iPod to compliment his phone.

    In my opinion, it would behoove RIM to radically update both the interface and functionality of BBDM, seeing as they're competing, at least in the eyes of the average consumer, against iTunes; an application that, while annoying in its own right, at least leaves one with the impression it was written in this century. What do you all think? Do you find BBDM a satisfactory experience?
    08-09-11 03:26 AM
  2. joeldf's Avatar
    Personally, I only use the DM to sync my Outlook stuff. That's it (besides OS updates). I don't let it touch anything else.
    Music, pictures, or any other files I handle manually through the Windows Explorer. Although, the Windows Media Player does a decent job of copying over some play lists and music files.

    Posted from my CrackBerry at
    08-09-11 08:23 AM
  3. eds817's Avatar
    I don't have any problems with DM but I voted It's not perfect, but it gets the job done.

    I voted this way because I would like more sync options. Right now you have the option to sync your contacts and calendar with Outlook, ASCII, Yahoo and Windows7 (contacts only).

    It would be nice to have more options, like Gmail and/or Live.
    08-09-11 08:48 AM
  4. Rootbrian's Avatar
    I usually just use DM for backing up and restoring my data. I use Linux to transfer videos recorded on my blackberry. I don't put music on it either, photos taken on it get left on the card.

    BBDM doesn't fail me. I don't complain either.

    Posted from my CrackBerry at
    08-09-11 09:07 AM
  5. Tõnis's Avatar
    I'm thrilled with DM6. It has a key functionality, missing from a few recent versions, that has been restored: the ability to transfer encrypted files between pc and device. It's now easier and faster than ever, using the "Files" feature along with a drag and drop method. I never had a failed backup or any other DM related problem. Any consumer who can't handle using DM should get an iPhone, play "Angry Birds," and refrain from posting on BlackBerry enthusiast forums.

    Posted from my CrackBerry at
    Last edited by Tõnis; 08-09-11 at 09:10 AM.
    08-09-11 09:07 AM
  6. murnende's Avatar
    Any consumer who can't handle using DM should get an iPhone, play "Angry Birds," and refrain from posting on BlackBerry enthusiast forums.
    Oooo, harsh.

    Seriously, I don't think being disappointed with Desktop Manager automatically disqualifies anyone as a BlackBerry enthusiast.
    08-09-11 10:31 AM
  7. trucky's Avatar
    I'd say DM is ok...

    It does a good job of backup. It would be nice if you could pick and choose files/folders from your SD card as well. The music sync is atrocious and handled much easier and quicker just using Windows Explorer.

    And then, how hard would it be to have the simple interface of the Palm a few years back where you could view and edit your Contacts and Calendar right there in the DM?
    08-09-11 11:12 AM