You need to call your carrier and make sure the acct is provisioned correctly. You will also need to get a BIS login so u can set up your email. I don't remember if u can set it up from the device initially. U can also resend the service books from the BIS page.
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so I just went to walmart and the representative offered me to change my device and so I did. But now I'm supposed to go to att tomorrow to check why I can't use/activate my bbm.
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