1. fosters20's Avatar
    when i turn it on, the loading screen comes up, gets to below quarter way and turns of, and re-does the whole thing all over again, its happened for about a hour now, iv run it out of battery, then charged it, and it happens again. it was on and it froze so i did a battery pull out, and since then it happens, the red light works. when i plug it into the computer it disconnects when it re boots. so i cant re-install os. iv had it 4 days, and brought it from a friend, its never happened to him before. its a blackberry 9000, thanks
    20 minutes
    03-25-12 12:18 PM
  2. Morty2264's Avatar
    Send a direct message or tweet to @Blackberry help - someone recommended that to me on here when I had a problem; and I got responses that helped! Where did your friend get this phone? Perhaps you could go to the carrier's store and inquire about the phone.
    03-25-12 12:20 PM
  3. MADBRADNYC's Avatar
    You have to reload your OS.
    Follow these instructions.
    A video is included.
    03-25-12 12:24 PM