*Please note that all information will be wipe from your unit.
1. Download and install BlackBerry Desktop Software
2. Take about the battery out of your device.
3. Run BB Desktop Software and plug your device via USB cable without the battery.
4. A window will appear, click on update.
5. Enter your email if you would like to know about future updates (optional) and click update and next.
6. Let the OS download and start to install.
7. On the install window, it will say “waiting for initialization”, at this point place the battery back into the device.
8. Let the install finish.
9. Unplug your device and let the device reboot.
10. You have successfully reloaded the software on the device.
Yeah that's another problem, my computer doesn't recognize the phone.
Basically when I put it in the charger or USB the red LED light stays solid for 5-10 minutes, then disappears, and sometimes it does start up, but once the boot-up is halfway there the screen either turns white or blank.
open this file on your computer
C: program files(x86) > common files > Research in Motion > AppLoader
then clip on loader (only icon with a cell phone next to it)
