1. Cozewith's Avatar
    My BlackBerry Bold 9900 keeps popping up a message "your device is currently in Safe Mode...to remain in Safe Mode, click OK. To exit Safe Mode, click Reset". However clicking Reset just takes you in an endless loop to this message. In addition, the back/esacpe key will not work. I've tried pulling the battery and downloaded the latest OS to no avail. Any suggestions?
    05-02-13 10:48 AM
  2. middbrew's Avatar
    My BlackBerry Bold 9900 keeps popping up a message "your device is currently in Safe Mode...to remain in Safe Mode, click OK. To exit Safe Mode, click Reset". However clicking Reset just takes you in an endless loop to this message. In addition, the back/esacpe key will not work. I've tried pulling the battery and downloaded the latest OS to no avail. Any suggestions?
    You may have to do a security wipe. Make sure you back up all your information first. Then when you are reloading the latest OS choose the option not to save your existing settings. This should keep the divice from applying the safe mode every time you boot up.
    05-02-13 11:17 AM

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