1. JNL7031's Avatar
    I bought a used unlocked blackberry 8320 cell phone from someone and I was upgrading the applications using the Blackberry Desktop Manager and deleted the old applications and now it is asking for a device password and I can't figure it out. Please help. Nothing happens when I turn on the cell phone. No applications and I need the device password. Where can I get this?....
    03-22-09 10:27 PM
  2. bx2md's Avatar
    do you mean you have to enter a password when you turn on ya berry ?
    03-22-09 10:29 PM
  3. JNL7031's Avatar
    No. When Using the Blackberry Desktop Manager Application Loader
    03-22-09 10:50 PM
  4. bx2md's Avatar
    then yes its the same thing
    the device has a password associated with it
    if you could contact the person you bought it from and get the password
    or try and type a password that you maybe had
    03-22-09 10:55 PM
  5. JNL7031's Avatar
    The owner said she doesn't remember putting a password on the device.
    03-22-09 11:06 PM
  6. bx2md's Avatar
    so you can turn it off and on and it does not ask for a password but when connected to your dm it does ....
    I say try and go and add a password to the berry and then connect it to the dm and see if that works
    or when you connect the berry to dm hit cancel and then press none next to were it say's device connected (pin) and you will see a grey box and a tab that say's none hit that then look for the pin number associated with your berry you have connected
    Last edited by bx2md; 03-22-09 at 11:12 PM.
    03-22-09 11:09 PM
  7. JNL7031's Avatar
    I can't turn on the phone. there is NO application. I'm trying to Load the application and this is when the DM is asking for the device manager
    03-22-09 11:18 PM
  8. bx2md's Avatar
    read the above post that edited
    03-22-09 11:28 PM
  9. JNL7031's Avatar
    Nothing happened? Is there a way that I can reset the cell phone?
    03-22-09 11:50 PM
  10. bx2md's Avatar
    if your just tryn to upgrade the os just use this no need to use dm unless your going to add some software http://forums.crackberry.com/f35/cra...hlight=crackem
    03-22-09 11:59 PM
  11. JNL7031's Avatar
    It worked. Thank you so much for your help!!!
    03-23-09 01:02 AM
  12. funnyme21's Avatar
    i tried to update it and forgot to back the phone up. for some reason it gave me a critical error during the process and now i can't reinstall the os. what should i do?
    09-17-09 03:45 PM