08-23-09 10:52 AM
40 12
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  1. robbie_b's Avatar
    My firm forced a BB upon me. The firm uses BES. This means I can not synchronize adress books or agenda with my outlook @ home. This means BB forces me to keep two agenda's: @home, @office (and BB), and have to change in both manually when I have a business meeting in the evening or whatever. And then: both address books might be incomplete.

    And The deskop manager crashes all the time. WHY?

    And the logs say nothing. It says things like

    Input From Second System:

    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"


    WHY?

    WHY if you can add any kind of app, with any sort of privacy setting, you can't add another e-mailacount but have to download LogicMail which SUCKS?

    Really. I hate BB so much, it even makes me like microsoft.

    WHY does it suck so much? Is it only invented so my boss can read my mail and have complete and utter control over my address book?

    Is the deskop invented only to SUCK and ANNOY?

    And if yes: WHY???

    With BIS it would suck less: I could at least use OWA and synchronize the both. But this SUCKS BIGTIME.
    Last edited by robbie_b; 07-26-09 at 05:27 PM.
    07-26-09 04:51 PM
  2. boomhower1820's Avatar
    Let me get this straight. You have a work provided phone that is locked down so you can only use it for work? That may be a bit inconvenient for you to carry around a work device and a personal device but your employer certainly reserves the right to restrict what the phone can be used for. I certainly cannot see how this is RIM's fault. The BB doesn't suck, its the restrictions you employer has implemented that has you upset.
    07-26-09 06:08 PM
  3. Reparkable's Avatar
    Who pays the monthly bill for your work phone? If you don't, how can you complain?

    BIS is simply better because the only limitations are from your plan your on.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-26-09 06:19 PM
  4. cherryjuice's Avatar
    AGREED- get your own phone for personal use. Like they say- business is business~

    Posted from my CrackBerry at wapforums.crackberry.com
    07-26-09 06:51 PM
  5. Motorcycle Mama's Avatar
    Simple solution. Get (and pay for) your own personal device. Problem solved.

    FYI, this is an employer issue (as they set the IT policy) and not a RIM issue.
    07-26-09 07:05 PM
  6. Reparkable's Avatar

    Is the deskop invented only to SUCK and ANNOY?

    And if yes: WHY???
    What does this even mean?
    07-26-09 10:52 PM
  7. icanican's Avatar
    BES goes via company's administrator... hence, what u get is what the company determines u to have. if u want more freedom to do more on your BB... get it with a BIS instead

    big difference between what u get on BES vs BIS
    07-27-09 12:02 AM
  8. RideMadone's Avatar
    It sounds to me like everything is working exactly as it should. My phone is on the BES at work (my choice) and I was warned by our TSD not to use desktop manager. I have to agree with everyone else. Stop griping and get your own phone so you can do whatever you wand with it.

    I simply put all of my personnel contacts on outlook at work and all is good. It is worth it to me to only have to update things at one location.

    By the way, why on Gods green earth would you come onto a Blackberry forum and espouse how much you hate Blackberry? Calm down and give it a chance. Blackberry is the number one business phone for a reason. Instead of going berserk and bashing the phone, ask for help.......nicely.

    Just a thought.
    Last edited by RideMadone; 07-27-09 at 01:12 AM.
    07-27-09 01:08 AM
  9. robbie_b's Avatar
    So if it designed for people who don't have another life apart from their work it double sucks. And if the Desktop Manager is designed to crash when working together with BES that sucks.

    There are workarounds that make everyting even worse and more prone to to mistakes. Triple your agenda to google and then synchronize. Why not make it possible to synchronize with your outlook @ home like windows?

    It's terrrible, terrible.
    07-27-09 05:54 AM
  10. Sith_Apprentice's Avatar
    So if it designed for people who don't have another life apart from their work it double sucks. And if the Desktop Manager is designed to crash when working together with BES that sucks.

    There are workarounds that make everyting even worse and more prone to to mistakes. Triple your agenda to google and then synchronize. Why not make it possible to synchronize with your outlook @ home like windows?

    It's terrrible, terrible.
    You clearly do not understand the purpose of the BES. Even if its your device, its on your company's network. they have a right to do with what they want. You trying to work around these things can not only cause you issues (as you have seen) but also, in many cases, put your employment in jeopardy. It is not wise to try and get around security policies in any context.
    07-27-09 06:07 AM
  11. SolarPlexus's Avatar
    To go ahead and pile on....be happy you have a bb for work. And leave it at that.
    If you want one for personal use, go ahead and get your own....it won't break the bank.....
    Sorry you don't like BES...but it seems like you don't really understand its purpose.
    07-27-09 06:34 AM
  12. teal's Avatar
    Or just carry one BB on your personal BIS and tell the company to keep the BES one. That is what I did. It costs some bucks out of your own wallet but worth it to me.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-27-09 07:05 AM
  13. cavingjan's Avatar
    It is also a matter of security. BES is really designed to limit the access from outside sources (that includes your home computer) so information such as sensitive calendar entries or contact information cannot be stored on other systems that cannot be directly controlled or remotely wiped.

    The question is this: why are you bothering with Outlook at home? Obviously you have your phone with you so the information is available. I understand that typing things into a computer is easier that on your phone but calendars and contacts are that typing intensive.

    How are you operating at work? Are you using Outlook at work with an Exchange Server (that is tied to the BES server)? If so, do they have Outlook Web Access setup and available? If so, use that.

    Are you trying to share your calendar with your family? If so, is that an issue with your employer? (Again getting into potential sensitive information with contacts and/or calendar). Is sharing that information a termination offense? If sharing isn't a problem and you are mostly interested in the calendar, can you use Google calendar in a one way sync from either Outlook at the office or from your phone. (pushing the info to Google and not pulling anything back down)

    Really it depends upon why you are locked down. If your employer does not want that information in a place that they cannot control or wipe, then you need to respect that, find another job, or run the risk of disciplinary consequences.
    07-27-09 07:38 AM
  14. sniffs's Avatar
    This thread is full of fail, so I'll say IBTL.

    So, onto my post.

    If I find people on my BES who are purposely trying to skirt around the policies, I'll lock the BB down so bad that you can't do anything on it except call and email. Remove the policy? I'll set a timer on it that it resends the policy every 5 minutes..

    I am not purposly trying to be a d*ck, but if you want to use the device for personal use, GET YOUR OWN PERHAPS?

    do you use your company work computer to browse porn at work? What about do your banking/bills? If you do, you're a silly human that needs to be fired. I admit I pay bills from time to time on my work laptop, but come on.. there's a reason it's called a "work computer".

    It's people like this that theres reasons behind IT policies, and a GPO on a domain..

    If there were no GPO's, people would be installing garbage on their computers, changing the wallpapers, adding themes, viruses, malware/spyware, infecting other network domain computers, etc..basically creating a nightmare-ish headache for their IT staff.
    Last edited by sniffs; 07-27-09 at 11:57 AM.
    07-27-09 11:53 AM
  15. scubasteve1972's Avatar
    I'm new to this situation and have been wondering how to address the issue too. I've learned from the forums and especially this thread, that I need to find a different way to manage information for home. Really the only reason I need to sync at home is to have a way for my wife to look at my schedule and for us to share a common calendar. And reading your post, you make a good point and I guess that's really not all that necessary to have it in Outlook at home, anyway.

    As an aside, I had my IT folks set up BES at work 'cause we have a large server for medical information, and I thought I'd take advantage of BES. They did it as a favor and currently I'm the only one using it. So, even though security isn't exactly the issue for us, it sounds like BES is specifically designed such that there isn't really a way to sync to other devices (mostly for security purposes), right?

    I know there's probably a thousand ways to keep track of info at home but how do most people do it? I'm intrigued by the one way sync through Google. I hadn't thought of anything like that. I know several groups now provide PIM (e.g. hotmail, etc.) What's the best way to go here?
    07-29-09 11:41 PM
  16. clitrenta's Avatar
    My firm forced a BB upon me. The firm uses BES. This means I can not synchronize adress books or agenda with my outlook @ home. This means BB forces me to keep two agenda's: @home, @office (and BB), and have to change in both manually when I have a business meeting in the evening or whatever. And then: both address books might be incomplete.

    And The deskop manager crashes all the time. WHY?

    And the logs say nothing. It says things like

    Input From Second System:

    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"


    WHY?

    WHY if you can add any kind of app, with any sort of privacy setting, you can't add another e-mailacount but have to download LogicMail which SUCKS?

    Really. I hate BB so much, it even makes me like microsoft.

    WHY does it suck so much? Is it only invented so my boss can read my mail and have complete and utter control over my address book?

    Is the deskop invented only to SUCK and ANNOY?

    And if yes: WHY???

    With BIS it would suck less: I could at least use OWA and synchronize the both. But this SUCKS BIGTIME.
    I think you're getting paranoid. I have a BB here at work and my own personal one. So what? You get used to it. As for the BES, it could just be that your IT people aren't that good. I work for a VERY large Govt agency and our BES works beautifully. Everything syncs wirelessly. We don't even use the desktop anymore. I for one would NOT want all the garbage that I have in my work BB showing up on my personal one. That BB is just a tool of my job, nothing more. As for them having control over your info, I do believe they have that right since it's THEIR company. I also believe that legally your work e-mail is NOT yours either. None of this should bother you if you're doing your job. Technically speaking, you shouldn't be doing personal stuff on your work phone either. In short, you don't get sympathy from me. Your employer has a right to all of this stuff you're complaining about and more. So do yourself a favor and go out and get your OWN BB and none of this will be an issue any more.
    07-30-09 07:59 AM
  17. Sith_Apprentice's Avatar
    I think you're getting paranoid. I have a BB here at work and my own personal one. So what? You get used to it. As for the BES, it could just be that your IT people aren't that good. I work for a VERY large Govt agency and our BES works beautifully. Everything syncs wirelessly. We don't even use the desktop anymore. I for one would NOT want all the garbage that I have in my work BB showing up on my personal one. That BB is just a tool of my job, nothing more. As for them having control over your info, I do believe they have that right since it's THEIR company. I also believe that legally your work e-mail is NOT yours either. None of this should bother you if you're doing your job. Technically speaking, you shouldn't be doing personal stuff on your work phone either. In short, you don't get sympathy from me. Your employer has a right to all of this stuff you're complaining about and more. So do yourself a favor and go out and get your OWN BB and none of this will be an issue any more.
    Perfect response. I actually run a BES for a very large Govt Agency as well. Same principle. Except for the fact that doing things breaking your agreement can get your jailtime lol
    07-30-09 08:02 AM
  18. robbie_b's Avatar
    It's terrible. Even my IT-dept thinks so. I am now trying to work around it (with the permission of my IT dept) with Synkia and Plaxo and SyncJe and Funambol plugin for Outlook. Even if this WOULD be a security issue, BB should leave liberty to users (be they end or IT ppls) to make it happen. I rest my case.
    08-17-09 11:37 AM
  19. clitrenta's Avatar
    It's terrible. Even my IT-dept thinks so. I am now trying to work around it (with the permission of my IT dept) with Synkia and Plaxo and SyncJe and Funambol plugin for Outlook. Even if this WOULD be a security issue, BB should leave liberty to users (be they end or IT ppls) to make it happen. I rest my case.
    Well Robbie, you can rest it all you want. Your IT dept doesn't seem to know what it's doing. As I stated, ours works perfectly like it should which should tell you that if designed properly, a BES will work exactly as desired. The fact that your company is allowing you to "work around it" also speaks volumes about them. If you want a place to direct your anger, look no further than the IT people and THAT is coming from an IT person (me).
    08-18-09 07:42 AM
  20. anon(51467)'s Avatar
    Well Robbie,

    I run BES against my MS Exchange server and myself and my users love it. Perhaps your BES is poorly administered. If your IT people don't like it, they are not IT people, BES is solid secure and dependable.

    Here are two options I did not see mentioned.
    1. perhaps you can connect from home with your Outlook using a VPN, assuming your IT policies at work allow such things.
    2. You could connect to your Exchange server (I am assuming you have an Exchange server you connect to from Outlook) using a web browser, it's called OWA (Outlook Web Access). It is not the best nor all that secure, but you could use it, again if your IT policies allow it.

    Interestingly with BES, data sync for calendars, contacts and email is so fast that all my users notice they get those changes on the BB faster than Outlook which is on the LAN to the Exchange server, and I run a 1GB network.

    Your griping seems to be off the mark and not well-founded. I have a hard time believing you have BES and it does not work well nor fast. Perhaps you could give us more information about the layout/design of your network.

    And as others said, if it is such a big deal, go buy yourself a private/personal phone and only use the BB for work.
    08-18-09 08:09 AM
  21. robbie_b's Avatar
    Some of the reactions amuse me. Thank you. I work at home, in the office and "en route". I do not see the fact that my company lends me a BB as a great service: it means that I can work always and everywhere. Which I happen to do for a living. They are happy that I work for them.

    My office agenda is my private agenda, and with my work, my office contacts are my private contacts too. Before I moved to BES, I could synchronize freely between the office and home. This means that if I changed for instance the telephone number of one of the 2000+ contacts, after having synchronized at home, the number is changed.

    Now, unfortunately, the record is duplicated. Which sucks.

    When I would only have my "business contacts" in my BB, should I call enquiries for every non-business call I make?

    The same with calendar. Often, I have business diners. Under windows, my wife would notice in the calendar, which synchronizes beautifully under windows, that I would not be home for dinner on such and such a date.

    Now, it doesn't synchronize at all. Which sucks.

    Of course, I can let my wife call my secretary.

    Of course, I can give my wife the login codes of the web interface for mail and etc.

    Of course, I can forget about using Outlook at home. But still. It sucks.

    I tried funambol (which is OK,but drains the battery because it does no incremental changes, but up- and downloads ALL records a few times a day, which also sucks), Synkia (which sucks very much, not in the least because it written in half-english polish).

    Your friend,

    Robbie
    08-19-09 09:50 AM
  22. Sith_Apprentice's Avatar
    To sync wired just delete the Sync service book from your device. Then sync wired. Then undelete the book. Not difficult.
    08-19-09 09:59 AM
  23. robbie_b's Avatar
    Thank you. This helped a little. It is still a nuisance though. It partially backs up some calendar data (it seems like those appointments that I "own" in my agenda. Still not as good and easy as windows, though.
    Last edited by robbie_b; 08-19-09 at 10:30 AM.
    08-19-09 10:15 AM
  24. Radius's Avatar
    BES is used primarily as a corporate control mechanism. What you are trying to do is a little outside of that model. Usually when it's corporate it's corporate, not a home/corporate hybrid. The whole purpose of BES is to give absolute control and security to corporate information and resources.

    Perhaps instead of a home Outlook and a corporate Outlook system, you should be looking into a purely corporate solution accessed over the internet through a web interface. Of course you may not be comfortable funneling personal stuff through a corporate server in which case carry two devices.

    The other way is to read up on BES management yourself and come up with a solution and feed that to the IT department. They can hopefully loosen the restrictions on your BES account and allow you to more easily get the job done for you.
    08-19-09 10:36 AM
  25. robbie_b's Avatar
    2 things:
    - appearently, the BES does give possibility to synchronize at home. So why don't do it good in such a way that with one press it synchronizes automagically?
    - the books I deleted can't be undeleted without my BB re-activating all over again. This -again- sucks.

    My first glance at BES management (I am not a techy) learns me that it is possible to allow users to watch video files on their BB. So the logic is that you *can* watch movies but *can't* synchronize with the home front. Strange logic.

    Updating: the synchronisation doesn't work. As I stated in my original mail:

    First System: Toestel
    Second System: Microsoft Outlook
    Second System File Name: Agenda
    Conflict Resolution: Notify
    Appointment Range: From 19-8-2009 To 31-12-2400

    Input From First System:

    READ "00000000"

    Total Inputs From First System: 1

    Input From Second System:

    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "<Unspecified>"

    etc.

    And it doesn't update.

    BES sucks.

    Really.
    Last edited by robbie_b; 08-19-09 at 11:54 AM.
    08-19-09 11:15 AM
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