BES not responding to activation of Blackberry.
Ok, so here at work we have a BES. We were able to activate the first initial blackerries on the BES just fine, and this was to test to make sure that they could activate without any issues.
Well now I have 2 blackberries to activate, created the users in the BES and made sure the settings were all correct. Also, created the activation password as well.
I put all the information in (and yes, it is all correct and had other people verify as well) for the email and activation password and click activate. It displays "contacting server" and after about 5 minutes comes back with an error saying �The Blackberry Enterprise Server has not responded to your activation request. An error may have occurred.�
For the other users that were successful, sometimes it would take a little while for the server to take the request and then it would go through the activation, or sometimes I had to cancel and put it through again or even reset the activation password but they all went through just fine in the end.
Now it's anyone going forward from here that I can not activate. I don't get it. Does anyone have anything I could try to get it to work?
Thanks!