1. rick458's Avatar
    I cannot connect either black berry (9000 Bold) and Torch to the computer anymore desktop manager says None is connected and will not let me enter any PIN #s either.
    I have been trying to down load the latest version on DM but keep getting an error code.

    Where do I start to trouble shoot this?
    03-26-11 10:22 PM
  2. 13echo4's Avatar
    Do you not still have they install file from when you installed it to begin with? What message do you get when trying to dl DM? How long ago did you connect to DM and it worked? A restore might fix the problem. Does windows see the devices connected? Could be a problem with usb port.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-11 10:51 PM
  3. rick458's Avatar
    seems like it has been about a month, the Berries charge just fine, and I was able to load Ver 5 with Media Manager ok but still cant see the BB connected to the cable.
    I may try to back the computer up about 45 days.
    BTW I updated my Bold 9000 wirelessly this morning, still no joy
    03-26-11 10:58 PM
  4. 13echo4's Avatar
    Yea if its not a usb issue then I would think its a registory issue of some sort. The torch need DM ver 6 to hook up.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-11 11:06 PM