1. JamieWilson01's Avatar
    Hi folks been trying since yesterday to download a track I purchased from BlackBerry World but keep getting the same error.(see pic)
    Can anyone help or advise who I should contact.
    BBW download network error?-img_00000001.png

    Via CB10 from Scotland while pretty stoned on Z10STL100-2/10.2.0.1791
    10-20-13 06:13 AM
  2. JamieWilson01's Avatar
    Oh yeah should add that I have rebooted 3 separate ways and even changed battery and security wiped the phone. So been thorough with my troubleshooting, before running in here flailing for help.

    Via CB10 from Scotland while pretty stoned on Z10STL100-2/10.2.0.1791
    10-20-13 06:15 AM
  3. MiSsY_'s Avatar
    Have you tried via wifi?

    Posted via CB10 from my Z10
    10-20-13 06:26 AM
  4. JamieWilson01's Avatar
    Tried via wifi with mobile network on and off. Rebooted my router, deleted and reestablished my connection. WTF.

    Via CB10 from Scotland while pretty stoned on Z10STL100-2/10.2.0.1791
    10-20-13 06:57 AM
  5. MiSsY_'s Avatar
    Leaked or official OS?
    If it's a leak I'd go back and check that leak's threads for answers

    Posted via CB10 from my Z10
    10-20-13 03:12 PM
  6. russworman's Avatar
    You have to contact customer support which should be on your purchase receipt from bbw... I had this problem once and there is nothing that will fix it, but, they will refund your purchase

    Posted via CB10
    10-20-13 04:18 PM
  7. sosof's Avatar
    I keep getting the same thing for every app I try to download. Tried everything with no luck

    Posted via CB10
    10-24-13 09:57 PM
  8. MiSsY_'s Avatar
    Try the on flight mode for a few seconds and then off again

    Posted via CB10 from my Z10
    10-27-13 01:38 AM

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