04-11-14 12:12 PM
26 12
tools
  1. masterful's Avatar
    I'm sure some of you may have already experienced the problem where you can't call someone on iPhone. By the way I'm using z10 and i can see green icon which means the other party is available but after calling my receipt get missed called.

    It is very disappointed and i hope BlackBerry can address this at their earliest.

    Troubleshooting : rebooted phone, turn off network...

    ? Slicing using my ?
    04-07-14 09:46 PM
  2. z10baby's Avatar
    i use it all the time with my family who i phones. Just make sure they have it open with a strong wifi signal.
    04-07-14 09:51 PM
  3. Tank1978's Avatar
    It can also be set with that icon to appear green while on your regular signal. And I've used Bbm voice from my Q to s4 and iPhone s4 worked fine

    Posted via CB10
    04-07-14 09:54 PM
  4. The Big Picture's Avatar
    make sure the app is open in the background on the iOS phone

    Q10SQN100-3/10.2.1.2228, Z30, Z10, iP5, SGS3
    04-07-14 09:57 PM
  5. mmk1954's Avatar
    I'm in Canada and my daughter is in Wales. She had an iphone4 and I have a Z10. Both with the newly released bbm os. The first couple of calls we made to each other on bbm were not good. However after a couple of days, everything worked perfectly and still does. Perhaps the bbm os update needed time to work through each of our phones?

    Sorry if I've got the technical terms wrong! But it does work and works well. The video features are also good if she goes to a strong wifi signal area. Wifi signals are weak in some of the Welsh Mountain areas.

    Mary Margaret From my Z-10
    04-07-14 10:07 PM
  6. Paul Collins4's Avatar
    Easy solution. Turn your notification setting to alerts (on iPhone) and then it should work when the app is closed

    Z10STL100-2/10.2.1.2141 pin:2AE6118E
    04-08-14 04:26 AM
  7. Thesmartmale's Avatar
    This issue has been going on for a while, it's a server issue and many users complained but no one is listening, my family moved from BBM back to Skype because BBM doesn't work anymore.

    Posted via CB10
    04-08-14 06:45 AM
  8. BBUniq01's Avatar
    Calls to my friend's iPhone is of a great quality on BBM. Wifi does play a factor and calls will get disconnected if she gets an incoming call.

    Loving my Zed 10!!
    04-08-14 07:22 AM
  9. si001's Avatar
    I often do voice calls with friends with iphones both on wifi and data and it's working well.
    04-08-14 07:38 AM
  10. Thesmartmale's Avatar
    It's a regional issue.

    Posted via CB10
    04-08-14 08:22 AM
  11. dtarin's Avatar
    Never really worked for me. If I need to, I use Skype for calling instead.



    Posted via CB10
    04-08-14 08:34 AM
  12. masterful's Avatar
    So has anyone take this to BlackBerry?

    Any admin?

    ? Slicing using my ?
    04-08-14 12:38 PM
  13. Thesmartmale's Avatar
    So has anyone take this to BlackBerry?

    Any admin?

    ? Slicing using my ?
    I hope someone did because I just tried it again and I was let down, everyone is asking why it only works when they call my BlackBerry.

    Posted via CB10
    04-08-14 02:16 PM
  14. Tank1978's Avatar
    Don't forget, I find a lot of iPhone peeps don't update their apps that much

    Posted via CB10
    04-10-14 02:13 PM
  15. anon(6038817)'s Avatar
    I called my brother using BBM voice from my Bold 9930 to his iPhone 4S a couple days ago, and it worked great.
    04-10-14 02:23 PM
  16. JulesDB's Avatar
    It works very well: I use to call frequently a friend of mine and now she really loves it and tells me how much Whatsapp is limited compared to BBM...
    04-10-14 02:44 PM
  17. Mike88888's Avatar
    I've used BBM voice from my Z10 to an iPhone user many times with no problems.

    Posted via CB10
    04-10-14 03:24 PM
  18. Thesmartmale's Avatar
    Please, this is not a thread for people to come in here and say it works for them, the issue is regional and is affecting the Middle East and my family keeps asking why calls only get through to BlackBerry devices and never get through to iPhones or Androids, it's been like this for 20 days now and a lot are losing hope and going back to Skype.

    Posted via CB10
    04-10-14 03:41 PM
  19. anon(6038817)'s Avatar
    Please, this is not a thread for people to come in here and say it works for them, the issue is regional and is affecting the Middle East and my family keeps asking why calls only get through to BlackBerry devices and never get through to iPhones or Androids, it's been like this for 20 days now and a lot are losing hope and going back to Skype.

    Posted via CB10
    That it is a regional issue wasn't clear from the OP.
    04-10-14 04:40 PM
  20. crackbrry fan's Avatar
    I just called me from IOS7 no problems there.it possibly is a carrier issue. However a friend contacted their carrier and was told their carrier doesn't support the feature.

    Posted via CB10
    04-10-14 09:22 PM
  21. masterful's Avatar
    I'm from Canada if you want to know and the recipient is from Canada as well

    ? Slicing using my ?
    04-10-14 09:27 PM
  22. Thesmartmale's Avatar
    I just called me from IOS7 no problems there.it possibly is a carrier issue. However a friend contacted their carrier and was told their carrier doesn't support the feature.

    Posted via CB10
    Not a carrier issue obviously, I tried it on Wifi and Mobile Network and still only goes through to BlackBerry devices and not Android or iPhone, calling from Android to Android or iPhone is completely impossible.

    Posted via CB10
    04-11-14 07:20 AM
  23. crackbrry fan's Avatar
    Not a carrier issue obviously, I tried it on Wifi and Mobile Network and still only goes through to BlackBerry devices and not Android or iPhone, calling from Android to Android or iPhone is completely impossible.

    Posted via CB10
    I just called again no issue whatsoever. Maybe luck of the draw then.

    Posted via CB10
    04-11-14 07:38 AM
  24. Thesmartmale's Avatar
    I just called again no issue whatsoever. Maybe luck of the draw then.

    Posted via CB10
    Where are you from?

    Posted via CB10
    04-11-14 08:03 AM
  25. drkpitt's Avatar
    Best thing to try is to send them a BBM message before your call and /or try to be online with an iOS user in BBM when you initiate. Once you see a "D" then you can call. Otherwise BBM won't be running in order to pick up your call because iOS puts processes like BBM to sleep and only periodically sends a ping message after long gaps in time (many minutes.) This is also why regular BBM messages are in the checkmark stage for so long for iOS users indicating it is in the server waiting to be delivered. (It's not as noticeable on other platforms because of their misleading UIs. )

    Posted via CB10
    04-11-14 11:16 AM
26 12

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