1. ImPixell's Avatar
    Hello, I have a BlackBerry Curve 8900. My BBM only works on wi-fi for some reason. It was never like this before, but for some recently it only works on wi-fi. In order for the wi-fi to work, I have to be within 1 metre of my modem.

    Please help as a majority of time I am not next to my modem and it restricts me from receiving important messages etc.
    05-31-13 07:21 PM
  2. diegonei's Avatar
    Welcome to the forums!

    Your carrier data is down! But since your device is active in the system, as soon as it gets a working connection, BIS kicks in and BBM goes back online.

    Call your carrier and have them take a look at your account and connection and fix your data! Make sure your BIS plan is alive and well!
    05-31-13 08:48 PM
  3. ImPixell's Avatar
    Is there any other way I could fix this?
    06-01-13 01:39 PM

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