1. a2323's Avatar
    Just today my bbm began restoring/setup out of nowhere and is stuck on that screen. I turned my z10 on and off and it is still likr that. Is this happening to anyone else???


    Posted via CB10
    09-10-13 08:42 PM
  2. howarmat's Avatar
    seems to be ok for me. Where are you located?
    09-10-13 08:57 PM
  3. a2323's Avatar
    Vancouver bc area

    Posted via CB10
    09-10-13 09:39 PM
  4. Undbiter65's Avatar
    Weird. Working here too (US).

    Posted via CB 10 on my naked Z10
    09-10-13 09:52 PM
  5. ray689's Avatar
    Working in Sask too.

    Posted via CB10
    09-10-13 09:55 PM
  6. AfterHoursWelds's Avatar
    It hasn't worked for me for a month.

    I've been asking blackberry on twitter and they just have stupidly obvious solutions for me that don't work.

    "Hey, try taking 2 hours to reload your software"

    Mean while they should take the two seconds to read the entire 150 character message that tells them that you've done that.

    Posted via CB10
    09-10-13 10:02 PM
  7. iN8ter's Avatar
    It hasn't worked for me for a month.

    I've been asking blackberry on twitter and they just have stupidly obvious solutions for me that don't work.

    "Hey, try taking 2 hours to reload your software"

    Mean while they should take the two seconds to read the entire 150 character message that tells them that you've done that.

    Posted via CB10
    Well Twitter doesn't allow more than 140 characters so whatever you were using, they probably didn't have access to it. That would be why!
    09-10-13 11:01 PM
  8. ahelluvabruva's Avatar
    A2323, I'm experiencing the same problem on my z10. It says "A problem has occurred in BBM. Please try again later." Then it tries to restart itself but then says "BBM has lost its connection. Please wait while server attempts to reconnect with server." Sometimes it does successfully restores itself but then it loses its connection again. Could this be related to testing their likely conducting with the new iOS app on the server?

    Posted via CB10
    09-11-13 05:36 AM
  9. anon1727506's Avatar
    What OS are you using?

    I don't use BBM, but I have had different network issues with 10.2.
    09-11-13 07:57 AM
  10. a2323's Avatar
    Its working again

    Posted via CB10
    09-11-13 08:45 AM
  11. AfterHoursWelds's Avatar
    I'm

    Posted via CB10
    09-11-13 11:47 PM
  12. Undbiter65's Avatar
    I'm

    Posted via CB10
    You're what?! :P lol

    Posted via CB 10 on my naked Z10
    09-13-13 01:24 PM
  13. AfterHoursWelds's Avatar
    Sorry, my keyboard disappeared on my Z10. That has been happening since the 10.1mr os came out a while ago. Its actually quite frustrating when you want to text somebody and then the input field disappears...

    I'm running 2.0.1047, but I think that it is an issue with my BlackBerry id because I've had this problem on multiple devices running different os types.

    Posted via CB10
    09-14-13 10:59 AM
  14. ahelluvabruva's Avatar
    My solution: I reinstalled my BlackBerry z10 with BlackBerry Link to the latest OS version and the problem is gone. Fortunately, I had backed up my phone a few days ago.

    Posted via CB10
    09-15-13 12:47 PM

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