[amanjeev]

As the title says:

BB Switches off and then doesn't turn on unless battery is removed and plugged again.

I have BB 8320. It is about a year and half old. Sometimes like once a week, when I wake up in the morning my BB is switched off and it does not respond to any key. I have to remove the battery and put it in again to restart it. I thought maybe I put it on charging at night so that makes it go off but even if it is not on charge, it does that. This thing is so sporadic that I cannot predict it at all.

Someone told me that my BBs battery is dead and needs a replacement, I did that but still the problem persists. Anyone who has already seen this?

Thanks a lot.
AJ

[Username00089]

I think you should really try a new battery. If the problem continues with a
brand new battery then unfortunately it's a hardware problem.

[amanjeev]

I think you should really try a new battery. If the problem continues with a
brand new battery then unfortunately it's a hardware problem.

my battery is just a couple of months old. so it is a hardware problem i guess.

[Username00089]

my battery is just a couple of months old. so it is a hardware problem i guess.

Is it a brand new battery? Where did you get it from?

[amanjeev]

Is it a brand new battery? Where did you get it from?

Yes it is a new battery. Got it from Tmobile's authentic store.

[Username00089]

Yes it is a new battery. Got it from Tmobile's authentic store.

Well if it was happening before and now after the new battery, then yeah,
hardware problem.

[amanjeev]

Well if it was happening before and now after the new battery, then yeah,
hardware problem.

Time to buy new phone I guess.