[pisdive]

i have a 9700 purchased thru att, unlocked and used with telcel plan in mexico. it has worked perfectly, but now i can't send or receive emails nor can i use bb messenger. sms and mms work. if i try to use email or bb msg, i get a little red clock symbol. tried taking battery out and replacing it. received a msg saying "uncaught exception: padding byte out of range". help!

[Username00089]

You have a BB data plan under Telcel, correct?

[PriYankee17]

yea do you have a data plan? That could be the issue

[sdmcwilliams]

Go to Options, Advanced Options, Host Routing Table. Press. The Blackberry button and select "Register Now".

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[pisdive]

You have a BB data plan under Telcel, correct?

yes...my plan is with telcel. i bought the phone new in the states at att and had it ulnocked. any help would be appreciated.

[pisdive]

yes, i have a data plan.

[MobileMadness002]

Call your provider and have em resend your service books if you have not already.

[sdmcwilliams]

Did you try the Host Routing Table - Register trick yet?

Posted from my CrackBerry at wapforums.crackberry.com

[pisdive]

Go to Options, Advanced Options, Host Routing Table. Press. The Blackberry button and select "Register Now".

Posted from my CrackBerry at wapforums.crackberry.com

ok...tried it, still doesn't work.

[sdmcwilliams]

Sounds like you need to call your provider and have them help you figure it out.

[dictoresno]

yea call your provider and make sure your data plan is properly set up on the account. also, have them manually resend your service books.