1. jakesnake322's Avatar
    Hopefully someone can help me out. Here's the story:

    I downloaded my new software update on my VZW BB Curve ( and enabled my GPS and location tracking. BB Maps was working fine, locking onto satellites, and then I activated my BB with my company's BES.

    After enterprise activation, I received a message that my device had been remotely disabled from location-tracking, essentially telling me that my IT department had disabled my GPS.

    After speaking with the IT folks, they agreed to change their policy and enable GPS/location tracking. I received a message from them that it was done, and I went into my Options --> Advanced --> GPS menu and saw a message that my location tracking was enabled. My settings are for Location On, Device GPS, etc.--all what they should be.

    Despite this, when I go to BB Maps, I can't get it to "Start GPS Navigation." No matter what I do, the BB Maps program doesn't seem to want to locate satellites.

    Is there anything I can do to fix this? PLEASE, someone, help!

    Thanks in advance!
    12-18-08 09:39 AM
  2. berry me with it's Avatar
    Sounds like it's still a problem with the BES...
    12-18-08 09:42 AM
  3. bizN's Avatar
    Ya it sounds like they haven't fully enabled gps tracking. I would talk to the IT department again to see if they have all the right settings. Its a possibility the missed something

    Posted from my CrackBerry at wapforums.crackberry.com
    12-18-08 09:53 AM
  4. jakesnake322's Avatar
    Is there a particular rule or item that I should have them look into changing? I'm not an IT admin, so I don't know the ins and outs of BES...
    12-18-08 10:07 AM
  5. fjl307's Avatar
    You might try resending the service books too.
    12-18-08 10:21 AM
  6. Dilbert's Avatar
    I found that once BBMaps was not able to locates sats (like using in my office), the next time I fired BBMaps up it wouldn't even look for them again. I had to do a battery pull and then BBMaps would search for the sats again. Strange bug in BBmaps in my opinion.
    12-18-08 11:58 AM