1. danpass's Avatar
    Good afternoon.

    BB Link absolutely refuses to recognize BB10 Passport SE over the CABLE.

    It will, eventually, recognize it over wifi.

    Naturally I want to do what so many others often give up on doing, backing up my contacts.

    Naturally^2 this requires a USB connection since it will not do any form of backup over wifi.

    The PC tells me that I have the most current version of software installed. My next step is to delete and re-install.

    Also the Passport won't show in File Explorer.

    09-13-16 12:39 PM
  2. Mauri5io's Avatar
    are you running windows 10???
    I use windows 7 and works perfectly with my passport, also you need to disable the usb option in your PP, so BBLink will detect it.
    Last edited by Mauri5io; 09-13-16 at 01:50 PM.
    09-13-16 01:25 PM
  3. danpass's Avatar
    Yeah, Win10.

    I did disable wifi in hopes of forcing the USB connection .........
    09-13-16 01:33 PM
  4. Mauri5io's Avatar
    win10 is the problem! was reported previously by some other users!
    09-13-16 01:50 PM
  5. danpass's Avatar
    ok, that's gonna be a challenge lol.

    Can I do the deal on an Apple?
    09-13-16 01:53 PM
  6. Mauri5io's Avatar
    I have no idea about any apple product! I just eat apples
    09-13-16 01:58 PM
  7. NRB's Avatar

    I had a connectivity issues after the last W10 update. I just reinstalled BlackBerry Link and it worked again.


    Posted via CB10
    09-13-16 03:13 PM
  8. xristfer's Avatar
    Why don't you try using Blend. For me it's much more responsive and rapid for moving files, photos, music and videos from my PC / Mac to my P'9983 / Passport

    Posted via CB10
    09-13-16 04:19 PM
  9. BerrySoul's Avatar
    No issues with mine with windows 7.

      
    09-14-16 04:57 AM
  10. BBuso77's Avatar
    I had the same issue with windows 10. I deleted all BlackBerry software from pc and re started it.
    Then I connected my Passport to the pc and installed drivers.
    Then installed link again.
    Connected the Passport with the USB cable that came with the device because I noticed some problems previously with other cables and it worked for me.

     Passport via CB10
    09-15-16 10:27 AM
  11. danpass's Avatar
    I've gotten ahold of a Win7 PC.

    Will BB Link recognize the Passport over USB?

    NO IT WON'T.

    **** that stupid BB ********** that made it so damn difficult to connect over a damn wire.

    Wifi? Perfect.

    Again **** that BB moron that won't allow contacts backed up over wifi.

    09-27-16 03:36 PM
  12. Mauri5io's Avatar
    BB Link + Win 7 = OK
    09-27-16 04:51 PM
  13. california governor's Avatar
    The new Mac OS is currently throwing error.

    Emperor of Texas & California.
    10-01-16 06:58 PM

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