08-07-13 08:22 PM
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  1. jventola's Avatar
    jventola
    Just to say Kudos to Bb, who fixed my Playbook's USB port with minimal fuss and bother. You do have to spend some time with their pleasant phone support staff. who want to rule out that the problem is on your end. But then they handle it fast and with no fuss.
    08-06-13 02:47 PM
  2. BergerKing's Avatar
    BergerKing
    Moderator
    Glad to hear you had a pleasant experience!
    08-06-13 02:56 PM
  3. bigbadben10's Avatar
    bigbadben10
    I had exactly the same experience OP. They looked after me with no issues!

    Posted via CB10
    08-06-13 02:57 PM
  4. the_game969's Avatar
    the_game969
    I had issues two times with my PlayBook and they replaced everything for free even if I was out of warranty.
    amazinglygraceless likes this.
    08-07-13 05:54 PM
  5. dobiefan's Avatar
    dobiefan
    I had the same experience as well!

    Posted via CB10
    amazinglygraceless likes this.
    08-07-13 07:13 PM
  6. ibpluto's Avatar
    ibpluto
    They were great to me as well when I had issues with my old Torch

    Swipe, swipe it good...via CB10 from my Z10
    amazinglygraceless likes this.
    08-07-13 07:15 PM
  7. amazinglygraceless's Avatar
    amazinglygraceless
    Retired Mod
    Nice seeing all the reports of good service. Glad BB treated all of you well
    08-07-13 07:21 PM
  8. anon3700711's Avatar
    anon3700711
    BlackBerry customer service is top notch. Seriously. Actually ring them and they are great. I have one of their engineers on my BBM thanks to a call.

    Posted via CB10
    08-07-13 07:23 PM
  9. newcollector's Avatar
    newcollector
    They were fantastic when my PlayBook had the same issue.

    Posted via CB10 via my Z10
    08-07-13 08:22 PM
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