BB 8130 help.....

Hi There

I have a question re: the "voicemail" logo on my home screen. I have no messages in my mailbox (missed or saved) and the logo won't go away. I don't mind it there when I have a msg, however, when I have no msgs on my phone, its a little irritating.

I have pulled the battery and it still won't disappear. I have had this issue for a couple of days and wonder if it is my service provider or something I can change on the phone to make it go away. I have heard from others with the same issue and they can't solve it either. I have not had a chance to call my carrier yet...but was hoping someone could help me out with this one.....

Thanks so much in advance for your help.
:)

Originally Posted by skyhag

I have no messages in my mailbox

Meaning you have checked and/or deleted all your voicemails?

yes, all have been deleted, so I have nothing there other than the logo.....

Call yourself or have someone call you and let it go to voicemail.

Check your voicemail and the icon should go away. That is
what always works for me.

no luck with that.....left 2 msgs, one w the phone on and another w the phone off. Listened to the 2 msgs in full, then erased them both and the logo is still there....

did u try and pull the bat out

also did u let the msg play all the way threw and then remove them and then wait for the lady to go back to the menu and then hang up and wait a sec should clear...if not try a bat pull

I tried the msg thing again, listened all the way thru.....no luck.....did a battery pull...no joy. Think it may be an issue w my carrier.....not sure what else to do.....other than call them an sit on hold. :-(