1. TheQuietRioter's Avatar
    I'm having an issue downloading an audio file sent to me via email.

    When I open the file for download it won't do anything.

    The little status bar isn't moving. It stays white. No blue in sight.

    What can I do?

    Thanks!

    Posted via CB10
    03-16-14 06:07 PM
  2. igor10000's Avatar
    How about a reboot first?

    Posted via CB10
    03-16-14 06:11 PM
  3. TheQuietRioter's Avatar
    Let me try it. Hang on.

    Posted via CB10
    03-16-14 06:23 PM
  4. TheQuietRioter's Avatar
    No. Still not working.

    Posted via CB10
    03-16-14 06:43 PM
  5. igor10000's Avatar
    I had a similar problem with my sister's Z10, could not download any files. After BlackBerry investigated using the Z10's pin, it fixed itself.

    How about tweeting BlackBerry Help?

    Posted via CB10
    03-17-14 06:45 AM

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