1. John Yester's Avatar
    OS 4.5

    Device 8330

    User base is BIS




    User is unable to open attachment - PDF on 8330

    verified attachment service installed

    battery pull

    registered HRT

    Any other ideas.

    Comes up saying "File type not viewable on this device"




    Email attachment can be open on other device once Fwd'ed
    07-07-10 08:42 AM
  2. FF22's Avatar
    Is there a size limitation and what is its size?
    07-07-10 09:05 AM
  3. MrObvious's Avatar
    Is Docs2Go installed?
    07-07-10 11:29 AM
  4. Pi Guy 3.14's Avatar
    I'm guessing its too big or the file was made of a non-compatible version?
    07-07-10 11:34 AM
LINK TO POST COPIED TO CLIPBOARD