- So yesterday my stupid self decide to put my blackberry curve into a holster that was falling apart. So as I'm walking through the train station it was really crowded and then there was a couple pushing to move the lines quicker I guess. So when I get on the train station i notice my belt was a little loose and my holster with blackberry curve in it was missing. I quickly panic and decide to get back to the train station platform where i got off to find for hope for the holster. Man i was pissed and sad at the same time because it's only been a couple of months since i first got the phone which I really like. Though luckily i have asurion insurance for the curve and i also reported to t-mobile to suspend my account incase of anything and now my question is....They want me to pay 130 to Asurion to get a blackberry curve yet i notice people on this forum got there phone for only 50 dollars. Can someone explain me why others got it for 50 dollars?11-26-08 05:54 PMLike 0
- amazinglygracelessRetired ModIt all depends on how the insurance is set up with each carrier.
They do not all have the same charge for replacement. AT&T for
instance, you pay the $50 deductible and that's it. Other carriers
set their own pricing.11-26-08 06:03 PMLike 0 - I believe the 50 is for the phone you send back. When you file a claim you do need to send the defective phone back which gets repaired and resold as a refurb. I would figure if you lose the phone they would charge more for the replacment since they are not going to get a cutback or the defective phones resale. However this is a theory of my own and has no solid examples or being true however when I have done this before and did not send my old phone back they hit me with a massive charge about 2 months later.
Posted from my CrackBerry at wapforums.crackberry.com11-26-08 07:25 PMLike 0 - It is $130 with T-Mobile for a Curve. They do charge more than many other carriers. Also, they recently added a warranty charge to the insurance, so supposedly there is an unlimited warranty for defects. I still need to call them to find out how that works. Anyway, I had to make a claim for a lost berry and paid the $130. They were very nice, and I had my replacement in 2 working days. The replacement was in such good shape, I'm fairly sure it was a new device and not a refurb. I was notified that T-Mobile limits us to 2 replacement phones and we must pay full price for a third replacement.
Posted from my CrackBerry at wapforums.crackberry.com11-26-08 07:43 PMLike 0 - amazinglygracelessRetired ModI believe the 50 is for the phone you send back. When you file a claim you do need to send the defective phone back which gets repaired and resold as a refurb. I would figure if you lose the phone they would charge more for the replacment since they are not going to get a cutback or the defective phones resale. However this is a theory of my own and has no solid examples or being true however when I have done this before and did not send my old phone back they hit me with a massive charge about 2 months later.
1) The amount charged after making a claim is the deductible.
2) Not all returned phones that get returned get refurbed or repaired. Even
when they don't the deductible does not change.
3) In most cases insurance covers a lost phone also and again the deductible
does not change because the carrier is not getting a phone back.
4) If your phone was not lost and you did not return it (warranty exchange)
then yes, you should expect a massive charge. But that is spelled out in the
warranty info and possibly in the insurance documentation also.11-26-08 07:44 PMLike 0 - So yesterday my stupid self decide to put my blackberry curve into a holster that was falling apart. So as I'm walking through the train station it was really crowded and then there was a couple pushing to move the lines quicker I guess. So when I get on the train station i notice my belt was a little loose and my holster with blackberry curve in it was missing. I quickly panic and decide to get back to the train station platform where i got off to find for hope for the holster. Man i was pissed and sad at the same time because it's only been a couple of months since i first got the phone which I really like. Though luckily i have asurion insurance for the curve and i also reported to t-mobile to suspend my account incase of anything and now my question is....They want me to pay 130 to Asurion to get a blackberry curve yet i notice people on this forum got there phone for only 50 dollars. Can someone explain me why others got it for 50 dollars?
Posted from my CrackBerry at wapforums.crackberry.com11-26-08 09:46 PMLike 0 - Ya I have sprint and just paid 50 bucks to get a new pearl after I lost my old 1 at six flags
Posted from my CrackBerry at wapforums.crackberry.com11-27-08 03:35 AMLike 0 - Well some have dif types of insur as well! 3.99 all way up to 7.99 a month. I pay $50 for any phone through sprint on a lost or PHYSICAL damanged phone. If its with IN THE 30 day period you get a new replacemnt phone. If its with in a year and the PHONE is defective you get a refurb for free swap. But damn I'd check to see if u getting a refurb for 130 bucks wowers
Posted from my CrackBerry at wapforums.crackberry.comLast edited by coachcurtisbusse; 11-27-08 at 08:52 PM.
11-27-08 11:32 AMLike 0 - To be clear, as Froggy said, it is $5.99 a month. The deductible is a sliding scale, more for more expensive devices like BlackBerries, less for cheaper phones. The price breakdown according to TMo's website is $4.30 something for insurance, the other $1.60 something is for the warranty extension, and we're limited to 2 replacements a year.
Posted from my CrackBerry at wapforums.crackberry.com11-27-08 12:32 PMLike 0
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