1. fixit1971's Avatar
    I have a Z30...great phone btw...in Canada on the Bell network...BUT lately when I try to install an update that is available, I see "downloading ", "installing" then rather than "open" I see "update " again. Anyone else experience this?

    Posted via CB10
    03-30-14 08:27 AM
  2. anon721037's Avatar
    I have a Z30...great phone btw...in Canada on the Bell network...BUT lately when I try to install an update that is available, I see "downloading ", "installing" then rather than "open" I see "update " again. Anyone else experience this?

    Posted via CB10

    Just do a hard reset by holding the volume up and down buttons until you see the blue loading circle,
    03-30-14 08:57 AM
  3. fixit1971's Avatar
    Thanks for the response but that didn't make a difference. Will keep trying other things. When in settings I do see the version of the app I'm updating is current, so even though I continue to see "update" it appears the update did occur. Will check other apps to see the "before" version, perform the update, then check the version again. Thanks again

    Posted via CB10
    03-30-14 09:20 AM
  4. anon721037's Avatar
    Sorry , have you updated your software lately.


    Posted on my z30 running 10.2.1.2947
    03-30-14 09:32 AM
  5. fixit1971's Avatar
    So, I updated an app...this time I see "open"...AND the other two apps i was updating have disappeared from the list of apps to be updated...strange. Bottom line...apps appear to be updating even though "open"does not display. Will check settings to confirm update occurred...go figure...lol

    Posted via CB10
    03-30-14 09:33 AM
  6. fixit1971's Avatar
    Yes, I'm on the latest OS version

    Posted via CB10
    03-30-14 09:34 AM

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