1. djenkins6's Avatar
    This is a story about a kid buying extras in a game on an iphone and running up a 3,000 UK Sterling ($7000) bill but the warnings also apply to BlackBerry.


    I'll repeat the advice from the article here

    "Prevent MASSIVE mobile bills

    Depending on your phone make and/or model, there are a number of precautions you can take to limit your chance of being a big hit with a big bill:

    Protect your passwords. Children are smart they can remember passwords and Pins. There have been countless reports on the forum from parents whose children have memorised passwords and used their accounts/credit cards. To stop kids racking up a big bill on your device, change passwords regularly and make sure they are always hidden from children if you don't want them to use it.

    Always supervise your child. Ensure you know what he or she is downloading, and any extra costs.

    Restrict in-app purchases with a password/Pin.

    Apple. Tap Settings > General > Restrictions, then choose whether you need to input your password every time you make a purchase, or whether writing it once means you don't need to do again for 15mins.

    Android. Set a Pin with your Google Play account. All purchases will then require the Pin. Devices don't come with this feature already activated, so make sure you do it before giving your phone to a child.

    Blackberry. Making in-app purchases on a Blackberry is possible once you've logged in with your Blackberry ID and password. You will stay logged in for 20 minutes after entering the password. As far as we can see, there is no way to disable this. Blackberry has not answered our calls so this information has come from its website.

    Windows phones. You can set up 'Kid's Corner' (but it's not the default setting), which gives the child their own phone area within your handset, with restricted access to your device and certain apps/websites/services. In-app purchases are blocked, as is access to the rest of your phone (messages, contacts, emails etc). Nevertheless, you always need to enter a password to buy anything.

    Use parental controls on your device. Ask your mobile network provider about the financial and parental controls available on your device. On pay-as-you-go plans, for example, you can block certain services. Contact your provider straight away if you get an unexpectedly high bill.

    Unlink your credit/debit card from your account. When using iTunes, you can purchase vouchers for your account instead of having a credit/debit card linked to it, so you can't automatically purchase a service.

    Ask your mobile provider to cut the bill. If you've been strung by a massive charge, contact your mobile provider and ask it to refund the money as a gesture of goodwill, as Vesty did. It may not work, but you won't know until you try.
    Regulatory action

    The ease at which children can purchase extras, often for huge sums, has prompted regulator PhonepayPlus to warn parents against letting kids use smartphones and tablets unsupervised.

    It witnessed a three-fold rise in the number of complaints about in-app billing last year.

    Paul Whiteing, chief executive of PhonepayPlus, says: "Smartphones in children's pockets can burn holes in parents' wallets, so we are working with partners across the industry and other agencies to prevent this."
    02-20-13 04:35 AM

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