Another email question

Is there a way to set how often my BB receives new messages? On my desktop email I have it set to every 15 minutes. My device seems to be very slow in receiving messages. I have resent my service books 3 times. I get the confirmation email that I've resent the service books immediately, but I am still not getting emails. I have also done a battery pull just because that seems to fix most problems....but it didn't fix this one.

Is this something that I can fix or should I call Verizon?

Thanks in advance for any help.

Email gets pushed to your device as soon as it arrives. There's no user setting to control this. It's typically takes a few seconds for BES email to arrive. BIS mail will be controlled by how fast your carrier gets it on the server. As soon as it's there, the BlackBerry will grab it. There's no user setting to update that frequency, but it should only be a matter of minutes at most.