1. Paul Collins4's Avatar
    Anyone had any problems with active frames automatically closing? Has happened to me last few days

    02-02-14 04:09 PM
  2. diegonei's Avatar
    Like what? Out of the blue or after you have too many apps running?
    02-02-14 10:46 PM
  3. muker1515's Avatar
    Out of the blue. No idea when it will happen

    Sent from my white Z30 in canada
    02-02-14 11:18 PM
  4. Craigash's Avatar
    You can only have 8 active frames open at any time. So when you open a ninth and then swipe up to close it, the first App you opened would automatically close.

    Posted via CB10
    02-03-14 12:23 AM
  5. Paul Collins4's Avatar
    I only have 4 open the close out of the blue

    02-03-14 01:59 AM
  6. SalMan50's Avatar
    This is a wild shot, but you may have a headless app that's running in the background which might be interfering with your other opened apps... Likewise, have you tried soft-resetting your phone (Hold up and down volume buttons for 10 seconds will restart)

    Posted via CB10
    02-03-14 02:17 AM
  7. NamelessStar's Avatar
    This is surprisingly a feature I never got using very often max 2 frames open and closed very shortly after.

    Posted via CB10 on my blazing fast Z30 running
    02-03-14 12:17 PM
  8. anon(5906760)'s Avatar
    Maybe a BlackBerry feature that kills apps that are using too much juice when in an active frame? Only possibility that I could think of. I haven't had it happen to me, but I usually close my apps when I'm done with them.

    Posted via CB10
    02-03-14 12:43 PM
  9. mikeo007's Avatar
    This will happen if your phone runs low on RAM. The four frames you had open must have been using the majority of your device's RAM, so when the active app requested more memory, the system had to shut another down. I find the browser causes this quite often, even more so if you have flash enabled.
    02-03-14 02:14 PM
  10. Thesmartmale's Avatar
    Unfortunately, I have seen a lot of complains like this, they say they just have BBM open and suddenly it closes on its own.

    The phone should show a warning if an app is using more than 400 MB of Ram so that people don't think it's a software issue.

    Posted via CB10
    02-03-14 02:54 PM
  11. trsbbs's Avatar
    What apps are closing on you?

    CB10 via Verizon Z10.
    02-03-14 03:00 PM
  12. Paul Collins4's Avatar
    BBM Facebook twitter ect

    02-03-14 04:35 PM
  13. trsbbs's Avatar
    Is your phone rebooting when your not looking? Check the last boot time under hardware.

    CB10 via Verizon Z10.
    02-03-14 06:29 PM
  14. Anaik17's Avatar
    Same problem here :/

    My active frames might include browser (2-5 tabs open), FB, data usage app, calendar & music, for example... never more than 5 or 6 total... and the sudden closure is becoming a daily occurrence / nuisance.

    Posted via CB10
    02-13-14 11:31 AM
  15. Anaik17's Avatar

    Posted via CB10
    02-18-14 10:02 PM
  16. Trini-34's Avatar
    I just tried it and they all remained open. 4 active frames (FB, twitter, CB and bbm). I left it for about 45 mins. Leaked .2142

    The Most Interesting Device In The World, BBZ10! Keep Moving My Friends!
    02-18-14 10:35 PM
  17. Trini-34's Avatar

    1. When was the last time you rebooted your device? Battery pull

    2. When running these apps, have you checked your cpu usage? A couple of folks mentioned it, so it would wise too check.

    3. Do have a battery saver app running on your device?

    4. Where's your battery life when experiencing this?

    The Most Interesting Device In The World, BBZ10! Keep Moving My Friends!
    02-18-14 10:47 PM
  18. Paul Collins4's Avatar
    Just updated to Z10STL100-2/ the other day and problem fixed. Stick a Vodafone sim in and u will get update

    02-19-14 05:11 AM
  19. keith1000's Avatar
    Been reading this thread and this is happening to me also. It's happened to me 3 or 4 times in the last few days. I have a Z30 with latest Rogers OS. Just now what happened was, I had Facebook, Crackberry, browser (5 tabs open),kijiji.
    I got a message so I switched over to hub to read message. Swiped out of hub and everything was gone but browser. So I went back to open CB and searched some forums swiped out of CB and browser was gone. Couple seconds later CB shut down. Very annoying. Like I said 3 or 4 this week.


    Posted via CB10
    02-21-14 08:55 PM

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