1. Herduard's Avatar
    My bb 9360 wifi problem, connected to wifi but I cannot browse it shows that the communication failure has occured and you need to reset your device every now and then just to browse. Does reseting it had side effect on the device?
    06-21-12 08:26 PM
  2. iansantos17's Avatar
    My bb 9360 wifi problem, connected to wifi but I cannot browse it shows that the communication failure has occured and you need to reset your device every now and then just to browse. Does reseting it had side effect on the device?
    Hi Herduard,


    Clear your cache. Go to your BlackBerry Browser > BB menu key > Options, on Clear Browsing Data, check all and hit Clear Now button. Close the Browser and do a battery pull while your BlackBerry powered ON and reinsert again.


    Hope that helps.
    Good luck!
    06-22-12 12:32 AM
  3. f0xx386's Avatar
    Following Iansantos's advice is good and it has no side effects that can harm your phone.
    06-22-12 08:24 AM
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