1. thelostartof's Avatar
    Ok so the issue is this phone does not have a data plan and when we turn on the wifi and connect to the network we can still not access the internet. This is even with the mobile network turned off.

    We had tried to get the phone unlocked as they have had it for almost two years and from what I have been told when they went to get it unlocked the person at the store messed with a few things on their computer and that was it.

    Anyone have any things to glance at for why the wifi would not work when connected to the network? It will send and receive calls over the wifi but not connect to the internet.

    Posting this for a friend to try to help them out

    08-05-09 12:03 PM
  2. Reed McLay's Avatar
    I am going to assume your are actualy using an 8320, the one with Wifi built it. The title has been updated.

    First issue, connecting to the Wifi Router.

    Connections / Wifi Options. Menu / Wifi Diagnostics.

    Look for a successful connection with 2 green check marks, or an error message.

    If it has connected correctly, you can use the Hotspot Browser, only.

    Options / Advanced Options / Browser. Set the default to Hotspot.

    If it really is an 8310, nevermind.
    08-05-09 12:22 PM
  3. thelostartof's Avatar
    Thanks, I will check out the phone this afternoon as I did not know that there were two different browsers
    08-05-09 12:48 PM