okay, i have a friend that has almost the same phone i do, I have a BB 8310 and sghe has a BB 8320. I can send her pictures and she gets them fine, but when she sends me ANYTHING, picture audio, clips, etc, i cannot view them or get them. I usually get a red x and it says "slide 1/1" It even went so far as to "retrieve" one of them, but still nothing. Could there be a setting that needs to be changed, a version difference or something simple like that? She is sending them MMS, not SMS. She is on T-Mobile and I have ATT. I dont think that has anything to do with it though. If someone is on TMobile and wants to try and send me something PM me and i'll give you my number.:confused: